Project Manager Sales

PROJECT MANAGER

FINANCIAL SERVICES CREDIT BUSINESS STRATEGIST COMPLIANCE RISK

Self-motivated leader with 15+ years of financial services experience driving credit management initiatives

Articulate communicator skilled in delivering insightful analyses and building relationships with clients and staff

Proficiency in identifying current or emerging trends linked to illegal activity

Expertise in developing successful strategies and achieving customer buy-in to achieve positive results

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Strategic Marketing Customer Relations Portfolio Management

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Communications Policy Development Problem Solving

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Financial Analysis Training Collections

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Process Management Risk Management Investigation & Resolution

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Organizational Skills Project Ownership Ad hoc and Special Projects

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Process Improvement Analytical Abilities Interpersonal Skills

PROFESSIONAL

EXPERIENCE

JP MORGAN CHASE, Brooklyn, NY BOctober 2014-Present

PROJECT MANAGER/COORDINATOR

• Member of a project team tasked with defining and ensuring implementation of established objectives.

• Make key decisions on business processes relative to technology initiatives with firm-wide impacts and secure approval

from business sponsors.

• Liaise with key stakeholders and subject matter experts including: Compliance, Investment Bank, Treasury Services,

• Asset Management, Consumer Bank, Technology, Legal and Internal Audit to ensure vendor selection/utilization meets KYC

standards.

• Document current processes, roles and responsibilities, metrics and reporting, controls, key challenges and risks and initiatives

under-way or in plan to assess against current environment to facilitate transition to target state.

• Develop an in-depth understanding of monitoring technologies and monitoring strategies.

• Understand the compliance and regulatory aspects driving Line of Business monitoring needs. Interpret this data and apply this

knowledge to Investigations projects, determine solutions and resolve issues.

• Create partnerships with the various regional operations teams, leveraging the analyst's expertise and business experience.

• Manage multiple projects concurrently.

• Work with other Project Managers and Business Analysts to ensure that overall project goals are met.

• Partner with vendor on multi-year global system implementation, and serve as key member of strategic design team.

OLDS CONSULTING GROUP, Islip Terrace, NY I December 2013-Present

BUSINESS STRATEGIST / MEMBER

• Create business and marketing plans for small sole proprietorships and small businesses

• Identify key organizational strengths and weaknesses relevant to project planning and quantified business opportunities to

crystallize successful business plans

• Performed SWOT analysis for consumer marketing initiatives and developed plan to increase client size and product sales by

utilizing targeted marketing projects

• Determine and clarify strategic and operational problems via consultation

• Commence with research into the industry sector, markets and competitors

• Identify and assess the pros and cons of possible strategies

• Compiles and present information verbally, visually and in writing

FIRST DATA CORPORATION, Melville, NY M October 2006-December 2013

CREDIT MANAGER/RISK OFFICER (SEPTEMBER 2008 – DECEMBER 2013)

• Supervise underwriting activities and projects from initiation to completion for wholesale and retail multi-million dollar

independent sales organizations, payment facilitators/payment service providers, submitters, and domestic/international third party

processors

• Coordinated and attended corporate meetings and assisted with determination of project requirements

FIRST DATA CORPORATION, Melville, NY M October 2006-December 2013 (continued)

CREDIT MANAGER/RISK OFFICER (SEPTEMBER 2008 – DECEMBER 2013)

• Analyze company’s financial strength, size, and processing history to determine credit limits and risk ratings

• Monitor ongoing credit worthiness of current vendors, ISOs, TPSPs and other e-commerce companies

• Maintain compliance with Credit Brand Association’s policies and procedures in business dealings and contracts

• Interviewed senior management (including C-Level clients) to obtain company and industry information

• Serve as corporate representative on all calls with clearing banks, credit committees, and sales teams

• Extensive knowledge of laws and regulations relating to compliance including the NACHA, Bank Secrecy Act, PATRIOT Act,

KYC, OFAC and SAR

• Performed due diligences using D&B, LexisNexis, Moody’s and other research databases

• Trained and developed analyst to perform administrative tasks

PORTFOLIO RISK ANALYST (OCTOBER 2006 – SEPTEMBER 2008)

• Assessed credit worthiness and financial stability of large and small public and private firms in portfolio

• Maintained appropriate risk/revenue balance to support credit policies and loss target expectations

• Successfully mitigated risk resulting in over $2M in collateral

• Supplied monthly risk analysis, credit evaluations, chargebacks, and Visa and MasterCard compliance

• Created and presented action plans to high profile Alliance Partners

• Successfully prevented portfolio write-offs and losses; met loss and revenue targets

• Attained year end approval rate of 95%

• Partnered with merchant owners to select appropriate strategies and monitor performance

• Differentiated credit risk from fraudulent risk within merchants’ credit card processing activity

• Worked with ACH Clearinghouse, EFT, Bank Wires, Direct Disbursements and other banking transactions

OLYMPUS AMERICA, INC., Melville, NY MJuly 2002-April 2006

CREDIT ADMINISTRATOR (MARCH 2004 – APRIL 2006)/COLLECTIONS ANALYST (JULY 2002 – 2004)

• Analyzed payment history of delinquent business, university, hospital, and individual accounts

• Generated alternative payment possibilities for customers who did not quality for credit approval

• Triaged delinquent accounts for collection efforts

• Conducted credit reviews and verified bank references and credentials for clients utilizing subscribed services

• Evaluated client files and recommended account closing, credit limit adjustments, or collection activity

• Provided credit reviews for large orders on behalf of new and legacy customers; established client credit facilities

• Trained new credit analysts and administrators; generated new policies and procedures

• Interfaced with medical facilities and physicians nationwide for payment remittance

OMEGA MOULDING, Bellport, NY B September 1998 – July 2002

ACCOUNTS RECEIVABLE SPECIALIST

• Provided management oversight to collection processes. Met or exceeded company goals

• Prepared aging for current and deled accounts

• Created and published written SOPs

• Entered and verified data for new clients and updated customer database

• Knowledge of FDCPA and other collection laws

EDUCATION

CERTIFICATE, (PROJECT MBA, (CORPORATE FINANCE), 2007 BACHELOR OF ARTS (POLITICS, ECONOMICS &

MANAGEMENT), 2014 DOWLING COLLEGE, Oakdale, NY SOCIETY), 2004

NEW YORK UNIVERSITY, NEW YORK, NY STATE UNIVERSITY OF NEW YORK,

Old Westbury, NY

PROFESSIONAL SKILLS

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Microsoft Word Microsoft Excel Microsoft PowerPoint

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Microsoft Access MS Project Agile Project Management

• SharePoint

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