Suzan J Behl
Lakeland, FL *3803
Cell: 863-***-****
Email: ********@*****.***
Objectives: Seeking full t ime employment . In terested in expanding my knowledge with
an
established company. Willing to learn all I can to improve my
skills.
Eva M. Donahue, P.A. Legal assistant – 5/14- 9/14
G reeting clients, initial consults and scanning and filing case files.
6/13- 5/14
Office Team / Rita Staffing Tampa/Lakeland
Several temp jobs as Receptionist, Front office assistant, Scanner,
Accounts Payable.
F lorida Handling Systems, Inc. 1/05 – 5/13
Bar tow, FL
G reet all clients and answer and route all incoming calls. Process
incoming mail. Review and evaluate all invoices for accuracy. Enter
all invoices for processing. Review all open invoices from an aging report
t o determine who will be paid. Process all checks and assemble them for
approval and signatures by management. Send out all payment and file
a copy of each with the backup.
Prepare and complete all W-9 and Resale tax certificates. Request
certificates of insurance for customers and request and maintain
certificates of insurance on all contractors for auditing purposes.
Make all hotel and t ravel arrangements for sales staff and management.
Order and distribute office supplies as needed.
Manpower
L akeland, FL 9/04 – 12/04
Greet all incoming clients. Answer incoming calls for employment.
Assemble employment packages for clients and set up and manage testing
for potential employees. Temporary position at GE as receptionist.
Summit Consulting, Inc. 3/87 – 8/04
Lakeland, FL
Good Health T rust: Assembling employers for group insurance policies.
Processing all information to get each employee an acceptable policy for
the best rate available
Sales : Processing agent of record changes for Workers Compensation
policies as requested.
Customer Service: Data entry of all Work Comp carrier funds. Making all
policy changes as needed. Handling electronic t ransfer of funds. Complied
all banking information for set up of t ransfers. Review accuracy and
p rocessing of
all entries sent the bank . Determine which accounts are eligible for increased
liability and calculating the dollar amount on each policy as needed.
P rocessing
billing and renewal policies for all work comp policies.
Marketing: Follow up on quotes, solicitation of new business. Processing new
agent packets and licensing.
Customer Service: Auditing of policy billing for all carriers covered.
Office machines /software Experienced in using Word, Excel, Solomon, Outlook, fax, multi line
phones, calculator
References Upon Request