Arlene Fernandez
**** ****** ****** *** *** Bronx, NY 10462 646-***-****
************@*****.***
SUMMARY
Information Technology professional offering versatile IT Asset Management skills. Excel at
monitoring hardware lifecycles, mitigating security and data risks. Solutions-driven with notable
success directing hardware asset management initiative and implementing systems to accomplish
business objectives. Ability to multi-task in an extremely fast paced environment, project
management and budgeting skills. Currently seeking a position as IT professional bringing 6 years
of related experience.
CORE COMPETENCIES
Strong analytical skills Excellent Oral and written communication skills
IT Procurement Project & Product Management
Process Documentation Vendor Management
Inventory Reporting License Administration
Technical support Purchase Coordination
CAREER SUCCESS
GILT GROUPE, New York, NY
IT Asset Manager, 2010 to Present
Expertly manage records and databases containing information regarding licenses, warranties and
service agreements for all IT assets. This includes establishing, monitoring, and enforcing policies and
procedures to ensure compliance. Handle all software acquisitions, compliance, maintenance
renewals, and life cycle planning and costing. Prepare requisitions through ERP system and
responsible for accuracy of entry and budget coding. Analyze procurement strategies to optimize
technology spend across the organization and identify areas for possible savings and asset
optimization. Coordinate the maintenance, repair, recycling and selling of obsolete assets.
Manage a purchasing budget of $450,000.
Implementation of Corporate liability with AT&T and Verizon.
Establishing Select and Enterprise Agreements with Microsoft.
Desktop Support Specialist, 2008 to 2010
Perform initial installation, troubleshooting and maintenance of desktop systems, workstations,
servers, and networks issues for local and remote users. Serve as initial point of contact for
troubleshooting all IT-related problems including hardware and software. Administer all onboarding
and termination processes. Manage Active Directory including OU creation, security groups and
restoration. Assist with company migration from Microsoft Exchange to Google.
TECHNICAL SUMMARY
Active Directory, Epicor, Workday, CrashPlan, Google, Microsoft Exchange, Web Help Desk,
Absolute Manager, Dell KACE, Sage, Oracle, Vmware, Citrix, OKTA, Lifesize, Absolute Manage
EDUCATION
FORDHAM UNIVERSITY, SCHOOL OF BUSINESS ADMINISTRATION MAY 2008
Bachelor in Management of Information Systems