James Faulkner
**** ***** ***** **. *******, NC 27615 252-***-****
**********@*****.***
Summary
A reliable and dependable Automotive Technician with experience in parts
sales, customer service, and parts delivery.
Education
Certification Currently enrolled Wake Tech Community College
MAJOR: BASIC LAW ENFORCEMENT TRAINING
Associates 2012 Pitt Community College
MAJOR: AUTOMOTIVE SYSTEMS TECHNOLOGY
Skills & Abilities
Automotive Parts Sales
HAVE EXTENSIVE EXPERIENCE ASSISTING CUSTOMERS WITH AUTOMOTIVE RELATED
PURCHASES AND SERVICES.
Automotive Repair and Diagnosis
HAVE EXPERIENCE IN A BROAD RANGE OF AUTOMOTIVE SERVICE AND REPAIR.
INCLUDING BUT NOT LIMITED TO BRAKES, SUSPENSION, STEERING, ELECTRICAL, AND
OBD SYSTEMS.
Automotive Parts Delivery
HAVE EXPERIENCE IN COMMERCIAL PARTS DELIVERY ACROSS WAKE COUNTY AND THE
SURROUNDING AREAS.
Computer Applications
EXPERIENCED IN THE USE OF ALL MICROSOFT OFFICE PROGRAMS.
Experience
Advanced Technician Sears Auto Center - Raleigh, NC August 2014 - Current
RESPONSIBLE FOR THE REPAIR AND DIAGNOSIS OF CUSTOMER VEHICLES. TYPICAL WORK
INCLUDES THE FOLLOWING AREAS: BRAKES, SUSPENSION, STEERING, ELECTRICAL, AND
OBD SYSTEMS. ALSO RESPONSIBLE FOR ENSURING THE SHOP WORK ENVIRONMENT
REMAINS CLEAN AND ORDERLY FOR BOTH APPEARANCE AND SAFETY IMPROVEMENT.
ENTRY-LEVEL TECHNICIAN/PARTS DELIVERY DRIVER CHRIS LEITH AUTOMOTIVE -
WAKE FOREST, NC JULY 2013 - AUG 2014
BEGAN EMPLOYMENT AS AN ENTRY-LEVEL TECHNICIAN AND WAS RESPONSIBLE FOR
RESPONSIBLE FOR THE REPAIR AND DIAGNOSIS OF CUSTOMER VEHICLES. TYPICAL WORK
INCLUDES THE FOLLOWING AREAS: BRAKES, SUSPENSION, STEERING, ELECTRICAL, AND
OBD SYSTEMS. MOVED INTO A PARTS DELIVERY DRIVER POSITION WHERE I WAS
RESPONSIBLE FOR DELIVERING AUTO PARTS TO COMMERCIAL CUSTOMERS, HANDLING
CUSTOMER PAYMENTS, LOADING AND UNLOADING THE PARTS TRUCK, AS WELL AS
ENSURING THE PARTS TRUCK WAS KEPT CLEAN AND SERVICED.
Customer Service Advisor/Express Tech Sears Auto Center - Greenville,
NC Sept 2009 - July 2013
AS A CUSTOMER SERVICE ADVISOR I WAS RESPONSIBLE FOR ASSISTING CUSTOMERS
WITH AUTOMOTIVE RELATED PURCHASES AND SERVICES. I MOVED INTO AN EXPRESS
TECHNICIAN POSITION IN SEPTEMBER OF 2012 WHERE I WAS RESPONSIBLE FOR
PERFORMING THE FOLLOWING SERVICES TO CUSTOMER VEHICLES: OIL CHANGES, TIRE
ROTATIONS, TIRE REPAIRS, TIRE INSTALLATION, AND BATTERY INSTALLATION.
Driver/Lane Manager USL Auto Auction - Greenville, NC May 2009 - Sept
2009
AS A DRIVER I WAS RESPONSIBLE FOR MOVING AUCTION VEHICLES AROUND THE
AUCTION LOT BEFORE AND DURING THE WEEKLY AUCTION NIGHT. WHEN ASSIGNED TO
LANE MANAGER DUTY, I WAS IN CHARGE ENSURING THAT EVERY VEHICLE ON MY
ASSIGNED LANE WOULD START AND RUN DURING THE NIGHT'S AUCTION.
References Available Upon Request