Customer Service Administrative Assistant
Resume:
Jennifer Probasco
*** ***** ****** **** *****, NJ 08741
********.*.********@*****.***
OBJECTIVE
Obtain a Administrative position in a respected company where I can utilize
and further develop my skills in Finance, Information
Technology, and Business Management.
EDUCATION
Monmouth University West Long Branch, NJ
Bachelor of Science in Business Marketing & Management January 2014
Minor & Certificate in Information Technology Dean's List - GPA: 3.27
RELEVANT COURSES
Small Business Management Hospitality Management
Operations Management Internet & Network Technology
Management of Technology Advanced Information Technology
Business Ethics Information Systems Project
Management
Management of Technology Marketing Research
SKILLS
- Planning and Forecasting
- Team Collaboration and Managing Ideas
- Organization
- PC Maintenance
- Computer Hardware & Software Applications
- Project Management
- Software: Microsoft Office Suite (Word, PowerPoint, Excel, Project,
Outlook, Access) Adobe Dreamweaver, QuickBooks, Microsoft Money,
Sage/Peachtree
- Computer Languages: HTML
EXPERIENCE
Astro Space, Inc.
Plainsboro, NJ
Financial Administrative Assistant
January 2012 - Present
- Performed multifaceted clerical tasks (e.g., AR, AP. PR, inventory
organization, data entry, filing, records management and billing)
- Managed office in the supervisor's absence
- Processed time sheets and payroll
- Recorded client information
- Calendar management
- Scheduled meetings and coordinated travel arrangements
Society for Accessible Travel and Hospitality (SATH)
New York, NY
Manager's Assistant/Intern
May 2010 - January 2011
- Updated client lists using Constant Contact
- Emailed newsletters
- Developed client list database system
- Created slideshow presentations to provide an overview of membership
benefits
- Team assistant on annual cruise ship meeting and membership drive
Circuit City
Lawrenceville, NJ
Technology Specialist / Rocket Dog Technician
March 2008 - January 2009
- Provided exceptional customer service to purchasers of electronic
equipment
- Assisted international customer base with electronic purchases and
service plans
- Software installation and personalization on new computers
- Computer optimization
Walt Disney World
Orlando, FL
Cast Member
August 2005 - January 2006
- Retail sales of Disney-related merchandise
- Completed opening and closing operations for cash registers
- Independently operated a vendor gift cart throughout Downtown Disney
- Supported Disney's strict fraud prevention guidelines and procedures
- Received special recognition for identifying and helping to apprehend one
of the Disney's largest credit card fraud perpetrators
PROJECTS / VOLUNTEER WORK
Hasty Acres Special Riders:
- Assisted non-profit board members in fundraising and planning of annual
horseshows.
Custom Built Personal Computers:
- Built custom personal computers for a local business, as well as friends
and family.
Event Planning:
- Planned weddings, showers, and other events for family, friends and youth
group.
Canine Companions for Independence:
- Assisted with fundraising and worked directly with the puppies-in-
training.
Contact this candidate