Customer Service High School
Resume:
Biancah Williams
Claxton, GA 30417
***************@*****.***
Professional Summary: I am an experienced Office Assistant with strong
time management skills, who thrives in a fast-paced, dynamic environment
and provides exceptional customer service through active listening and
problem solving.
Skills:
Microsoft Office Suite Exceptional Workflow Management
Type 40 wpm
Works well under pressure Professional phone etiquette
Flexible
Persuasive speaker Excellent communication skills
Articulate
Multi-line phone Customer service oriented
Highly reliable
Problem solver Maintains data integrity
Fast learner
Experience:
Caremaster Medical Services 2010 - Present
Griffin, GA
Personal Care Assistant
. Assist patient with daily living needs
. Accompany patient to medical appointments
. Observe and report change in patient condition
. Prompt patient for medication administration
. Engage patient in "range of motion" exercises
Department of Family and Child Services 2010 - 2011
Claxton, GA
Office Assistant/Front Desk Clerk
. Greeted and directed visitors
. Answered and quickly re-directed phone calls
. Answered and managed incoming calls while recording accurate messages
. Screened applications and scheduled in-person interviews
. Distributed inter office mail and employee notices
. Assisted clients in completing forms
. Managed office inventory
. Completed filing, faxing, copying, and data entry
Claxton Supreme Learning Center 2006 - 2008
Claxton, GA
Child Monitor
. Responsible for daily opening and closing procedures
. Monitored children
. Answered high volume of calls daily
. Managed bill collections / receipts
. Typed office memos
. Ensured facility was clean
. Multi-tasked: Childcare / Administrative work
Biancah Williams
Education:
Sullivan and Cogliano Training Centers 2014
Miami, FL
Microsoft Office Specialist - Medical Office Concentration
Claxton High School
Claxton, GA
High School Diploma
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