Customer Service Sales

Joanne Portine

*D Stonybrook Court

Whiting, NJ 08759

Home: 732-***-****

Cell: 908-***-****

E-Mail: ********@*******.***

Summary

To utilize my diverse employment background which includes customer

service, financial records, staff supervision,

and management in a business environment. Also, have many years in personal

service industry.

Highlights

. Order processing

. Administrative support filing and data archiving

. Self-directed

. HIPAA

. Excellent communication skills

. Strong interpersonal skills

. Pleasant demeanor

. Strong customer service skills.

. Use of office machinery and personal computer

skills

Accomplishments

Customer Assistance

. Worked with company systems such as Live Support and diligently

completed all assigned tasks, worked overtime as needed.

Computed Data Reports

. Provided required weekly, monthly and quarterly reports Database

Maintenance

. Assisted in the managing of the company database and verified, edited

and modified member's information.

Experience

Sales 01/2012

Coldwell Banker Flanagan Realty - Manchester, NJ

Work to market yourself so that people will use you as their Realtor.

. Views all available properties in their area.

. Show your clients' homes for sale.

. Market your clients' homes that are up for sale.

. Prepare contracts.

. See it through escrow.

Administrative/Dispatcher - 12/2011 - 08/2012

Atlantic Infra Trac - Wall, NJ

. Dispatching emergency when G O coding was off/correct the G O coding

. Using Network Fleet to locate/route tracker

. Inventory of equipment and stock needed by the trackers

. Scheduling of interviews and issuing rejection of future new hires

. Faxing and scanning of billing

. Knowledge of QuickBooks

. Filing of all documents

Customer Service/Assisting Buyers 06/2006 - 11/2009

St Barnabas Health Care Systems - Ocean Port, NJ

Enter vendor information for new contracts on spreadsheets.

Send contract renewal letters to the appropriate hospitals

. Scan and file of all contracts and PO's generated

. Assist buyers with placing of orders

. Greet personnel from different locations

Dispatcher/Customer Service 03/2004 - 05/2006

UtiliQest - Hammonton, NJ

. Initiated the locating process by entering information into a database

and dispatching appropriate field personnel.

. Updated information in the main database concerning the progress to

field locaters.

. Responded to routine requests for information concerning the progress

of locaters and damage investigations.

. Scheduled interviews for employment applicants.

Nail Technician/Massage Therapist - 09/2014 - Present

Eden Organics Day Spa - Allentown, NJ

. Natural Nails/Pedicures

. Deep Tissue Massage

. Swedish Massage

. Hot Stone Massage

. Reflexology

Nail Technician/Massage Therapist - 05/2006 - 06/2012

Simply Skin - Toms River, NJ

. All nail technician functions including manicures, pedicures and

massage

. Reflexology

. Helped increased sales by overseeing marketing strategies

Education

1975 Jackson Memorial High - Jackson, New Jersey

High School Diploma - Business

2010 Ocean County Vo-Tech - Brick, New Jersey

Cosmetology /Massage/ Bookkeeping

Cosmetology Training

Coursework in Business and Management

Nail Technician Training

Continuing Education, Coursework in Business Administration and

Organizational Development

References upon request

Contact this candidate