Customer Service Manager
Resume:
Richard A Dunman
BEAVER PA ***** Primary Phone: 724-***-**** Cell Phone: 724-***-**** Email: *********@*****.***
OBJECTIVE: My objective is to place myself into a job that i can excel and advance in. I would like to find something that i can turn into a career and enjoy day to day.
SUMMARY : My name is Rich, I have a certificate in drafting and design as well as plenty of experience in the sales and customer service industry.
QBE First - coraopolis, PA
04/01/2013 - 04/01/2014
EXPERIENCE
Customer Care
The responsibilities for this position was to assist customers with the insurance aspect of their mortgage, such as
making sure the property was properly insured or informing them of the types of insurance needed like flood insurance or fire. Also we would have to make notations on the account of what was discussed. sometimes the customer would have to be transferred to the correct department to get assistance as to what they where calling about.
Bordas transport / lightning express - Imperial, PA 01/01/2012 - 03/01/2013
Hotshot driver
My job is to make the pickup of said rushed items and make the delivery in a Timely Manor, going anywhere from Pittsburgh to Vegas or Florida to Vermont and keep all recipes and records and receive payment sometimes
Radio shack - Monaca, PA 09/16/2010 - 01/05/2012
Assistant manager
To run and make sure all operations where completed (consisting of processing returns, attending conference
meetings, and anything else that would fall to the manager) in the absence of the manage. As an associated had to go through very extensive training I would keep the shop looking presentable, approach and pitch customers our services, as well as completing inventory, ordering stock, repair customers devices, and of course keep up with making sales.
Little Cesars - Beaver, PA 02/15/2010 - 09/10/2010
assistant manager
At this job i am responsible for prepping the shop for business for the day i run the oven dress pizzas as well as customer service and register.
CEC - New Brighton, PA 05/12/2008 - 01/12/2010
Shift Manager
Guard the facility, supervise urine analysis, do pat downs, search rooms and lockers, and keep order!
American Machine and Fab - Rochester, PA
Laborer
Sweep up the shop, work the burner, the lathes, the grinders, and the presses.
Tri State Motors - Neville Island, PA
Lot Attendant
Detail cars, move cars around, and fill up with gas.
12/14/2007 - 09/22/2008
11/29/2007 - 05/06/2008
Fed-ex Ground - Nevell Island, PA
Package Handler
Load, unload, scan and sort packages.
Reese Teleservices - Hopewell, PA
Telemarketing
Sales, customer service, and tech-support.
Tuma Lawn Service - Monaca, PA
08/14/2007 - 12/18/2007
09/18/2005 - 12/10/2007
03/10/2006 - 07/10/2007
Laborer
Cut grass, raked leaves, trimmed hedges, and other typical landscaping responsibilities.
Dairy Queen - Beaver, PA
Cashier
Cashier, work the grill, and serve ice cream.
itt tech
greentree, Pennsylvania
09/10/2003 - 09/15/2005
01/10/2007 - 01/01/2008
07/10/2002 - 04/10/2005
06/01/2003 - 03/01/2005
EDUCATION
High school graduate or equivalency certificate (GED) Reason for Leaving:Graduated
Beaver county avts
Monaca, Pennsylvania
Vocational/Technical Certificate
Drafting and Design
Number of Credits Earned:10
Reason for Leaving:i graduated and im not sure on the dates!
Post-secondary education, no degree or certificate Reason for Leaving:because i had a daughter
Beaver Area Sh
Beaver, Pennsylvania
Name: Mathews, Heath Years Known: 23
Day Phone: 724-***-****
Name: Crutchman, Gary a Job Title: csr
Years Known: 15
Day Phone: 317-***-****
REFERENCES
Name: Urick, Denise
Job Title: Supervisor
Years Known: 2
Night Phone: 412-***-****
Contact this candidate