Engineer Support

R amesh Kanna Ramaiyan

Expert in backup, recovery, storage and system management. Architect and

i mplemented solutions for large installations with peta-bytes of backup data, with

p roducts from IBM (TSM), Oracle,Netapp and EMC.

E mployment H istory:

Oct 2008 – t ill date - AT Business Inc /Southern California Edison – TSM

S ME/Lead

Oct 2005 – Oct 2008 - DCM Datasystems / IBM Global Services – TSM SME

Oct 2004 – Sep 2005 - DCM Datasystems,India – IT Specialist

May 1998 - Oct 2004 - N ITT, India – IT Hardware Engineer

Jul 1997 – May 1998 - Sri Babba, India – Service Engineer

Jan 1995– Jun 1997 - Internodes Consultants, India – Service Engineer

E xperience Details:

Oct 2008 – till date

Employer : AT Business Inc

Client : Southern California Edison.

Location: Rosemead, CA

Job Profile: Design, build and operate solutions for enterprise data backup and

recovery for their datacenters in Rosemead, Alhambra and I rvine, CA. Improve the

current solutions and integrate with enterprise business requirements.

R esponsibilities:

P reform analysis, and implement solutions for enterprise data backup and recovery.

I mplement disaster recovery and business continuity plan for datacenters.

Interface with various vendors, identify new technologies required for

i mplementation.

Handle projects end to end, and take lead in planning and implementation.

Provide documentation in physical design, operation, performance and tuning.

P rovide operation support, including problem determination and on call support.

Maintain software and infrastructure for data backup and recovery spread among

datacenters.

Major accomplishments:

Implemented around 20 new TSM instances, with servers running in AIX,

H ACMP/XD and backing up 150 terabytes of data daily.

Handled installation of multiple SL8500 Tape libraries, IB M TS3500,STK VTL and

E MC DD990 supporting around 9 petabytes of data from multiple active sites.

Helped roll out of Enterprise Smart connect project with solutions to backup of

m ultiple 40 TB plus size oracle databases using IB M f lash copy and Tivoli Data

P rotection.

Implemented backup solution for large Teradata installation supporting meter

reading and web presentation.

Implemented TSM for vir tual environment for Flexpod based cloud environment

w ith 2000 plus vir tual machines, involving VMware, Netapp and cisco

i nfrastructure.

Lead consultant in datacenter migration project, helped in successful migration of

t housands of servers from Rosemead Datacenter to Alhambra Datacenter.

E nvironment :

T ivoli Storage Manager:

TSM Servers on AIX HACMP/XD Environment. Backup AIX, L inux, Windows,

V mware, Flexpod(cloud) clients. TDP for Oracle, SQL, Domino, SAP R3 and

Teradata.

I BM Flashcopy for SAP R3,Oracle. TSM NDMP/Snapdiff for Netapp Storage. TSM

for VE. Oracle STK SL8500 libraries managed using ACSLS, Gresham EDT for tape

management. IBM TS3584 and EMC DD990.

Jan 2007 – Oct 2008

Employer: DCM Datasystems

Client : IBM Global Services

Location: Gap Inc, Rocklin, CA

Job Profile: I mplement and support TSM for the Rocklin and Gallatin, TN

datacenters. Plan and support the migration of backup environment from

Netbackup to TSM. Provide last level support to Backup and Recovery operations

team in Brazil.

Responsibilities:

I mplement the TSM servers and environment as per client requirements and

s tandards.

Implement operating procedure for TSM servers daily operation.

Provide the installation and configuration standards for the BA and TDP clients.

Provide support to TSM operations team in Brazil.

Provide standard t roubleshooting guide to client support for support teams.

I mplement the DR and vaulting process.

Work with teams to forecast the load requirements for migrations of client data.

Major accomplishments:

Lead the backup and recovery implementation using TSM, IBM Protectier VTL and

I BM TS3500, as part migration from earlier Netbackup based installation.

Participated in multiple Disaster recovery exercises in IBM BCRS Boulder.

Knowledge t ransfer of backup and recovery operation to IB M Brazil offsite team and

p rovided final support on various escalation.

Environment : TSM 5.4 Servers on AIX (P 570/550), TSM clients on

A IX/Solaris/Wintel, TDP for oracle, and TSM server/client/TDP in HACMP clusters.

I BM TS3584 and VTL.

Oct 2005 –Jan 2007

Employer: DCM Datasystems

Client: IBM Global Services/ American Express & Ameriprise Financials

Location: Minneapolis, MN

Job Profile: P rovide Administration and support for TSM in M inneapolis, Phoenix,

S t.Louis, Lexington Data centers including performing analytical and technical work

i nvolved in planning, installing, and maintaining the TSM backup and recovery

environment. And provide guidance and input for project teams in relation to backup

and recovery capabilities as well as scheduling.

Responsibilities:

M anaging and monitoring all TSM server operational processes.

Defining, scheduling, and monitoring backup and Admin jobs.

Work on performance issues in TSM environment.

Provide reports for the overall TSM environment.

Oversee maintenance and performance of tape drives and tape library

i nfrastructure.

Managing the onsite/offsite tape inventory and movement with tape operations.

Participating in disaster recovery exercises and events.

Forecasting TSM infrastructure capacity needs.

M aintaining thorough documentation on all TSM functions and backup jobs.

Work with build teams in deploying TSM clients.

Configuration and t roubleshooting client issues including Cluster backups and API

Work with system admins and DBA's on restores.

M igration of Data from old TSM Tape technology.

Work with various support groups on issues with backup/recovery infrastructure.

Provide necessary information for various audit process.

Participate in weekly on call Job rotation (24x7) support.

Respond to severity tickets and bridge call invitations during on call duty.

E nvironment : TSM 5.x Servers (2000+ Server clients) on IBM p-series server

690/590, RS6000 H80 and Sun E450R. Tape libraries IB M 3584, 3494, ADIC Scalar

1000.

Oct 2004 –Sep 2005

Employer: DCM Datasystems

Location: Clients Sony India/Hero Honda,Gurgaon, India.

Job Profile: System support and administration on AIX, HACMP and TSM.

P roviding technical solutions on IB M P-Series server/ TSM implementation and

maintenance for clients.

Responsibilities:

Setting up IB M P-Series Servers in LPAR environments for Clients.

Planning Installing/configuring servers and H MC.

C reating and customizing LPAR profiles

Installing OS AIX 5.2 on each LPAR Server profile.

Day-to-day AIX system administration

Performance Monitoring & System tuning

Routine backup & restore activities

Generated scripts using Shell/Perl for automating system processes

Design, Build, and manage TSM infrastructure on AIX, NT, W2K and implement

various TDPs like Database, Domino Exchange for clients.

Setting up IBM ATL’s for TSM

HACMP 4.x and 5.1 Installation, Configuration and t raining for Clients.

Handled AIX System Administration t raining for IB M Global Services employees.

E nvironment : IB M p-series servers P-670, 690, P-575 servers, FastT DS4300, 6000

d isk subsystem, Tape libraries IBM 3584, 3583,HACMP 5.x, TSM 5.x,TDP for

O racle, TDP for Domino, SAP R3 on W2k,AIX,Solaris environments.

May 1998 - Oct 2004

Employer: National Institute of Technology,Tiruchirappalli, India.

Job Profile : System Administration on AIX, Solaris, Linux, manage TSM

environment, Oversee Network and Desktop support operations, Webmaster,

A dministrative support, Training & consultancy.

Responsibilities:

Daily System administration on AIX, Solaris, Linux,Novell and Windows

E nvironments.

Manage RS/6000 SP servers with IBM Digital Library.

Provide support for Campus applications and databases.

Manage Remote Installation services for Campus.

Support the network infrastructure including remote dailup logins.

Manage desktop and network support teams.

Design and implement new technologies for Campus.

Provide administrative support for various activity like procurement.

P rovide guidance and input for various departments of Government in IT.

E nvironment : IB M RS6000 SP cluster, Sun E series servers, Dell/IBM In tel

Servers DEC/HP workstations, IB M RS6000 workstations, Apple Mac’s, DELL NAS

servers, TSM in heterogeneous environment such as Aix,W2K, Solaris, HP UX.

1997 Jul – 1998 May

Sri Babba Marketing,

Tiruchirappalli, India

Job Profile: I n-Charge of Service Team and provide consultancy in networking.

Networking consultant, Network maintenance, PC assembling, servicing,

Technical consultant for ration card project (Tamil Nadu Govt) for Trichirapalli,

Tanjore, Nagapattinam dist ricts.

Implemented Netware 3.2 Server based Data-entry centers for above project with

a round 200 Diskless clients.

1995 Jan – 1997 Jun

I nternodes Consultants,

T i ruchir appall i, I ndia

Job Profile: Service Engineer provide field support for various projects.

Setting up Networks based on UTP/Thin Ethernet Cables

H andled field maintenance calls for desktop and network support.

Service and t roubleshoot computers,printers,modem.

Certification :

IBM P-series Administration and Support for AIX 5L V5.2

IBM TSM Certified Deployment Professional V5.2/5.3

Brainbench certified AIX/Linux/Win 2k System Administrator.

M icrosoft Certified Professional on Windows Server.

Education:

Bachelor of Engineering, (Electronics and Communications) 1994

Contact information

Mobile Phone : 612-***-****

E-Mail : r ******@*****.***

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