Sales Manager

JEFFREY GUERRERO

*** ********** *******

Tucker, GA 30084

203-***-**** (mobile) / **********@*****.***

PROFESSIONAL EXPERIENCE

CLARK & WILKINS – New York, NY 2011 - 2014

Field Estimator (NY, NJ)

• Developed and maintained strong relationships with clients

• Supervised commercial and residential construction projects

• Developed estimates for new projects in relation to labor, equipment and materials

• Prepared bid proposals ensuring compliance with blueprints and clients specifications

• Monitored OSHA rules to ensure safe quality work at all construction sites

DENSO NORTH AMERICA - Long Beach, CA 2008 – 2011

District Sales Manager (NY, NJ, CT, MA, ME, NH, RI, VT)

Prospected new customers

Developed relationships with existing customers resulting in 100% customer retention

Sold aftermarket automotive parts to distribution warehouses

Consistently exceeded established performance objectives

Proactively conducted surveys to capture competitive sales trends and implement effective

sales

promotions and marketing plans

Trained customer vendor representatives on a variety of product lines

Provided management with weekly sales analysis detailing tactics, action plans and results

Assisted vendor representatives with sales visits to retail automotive stores, advertising,

marketing

and point-of-purchase displays

Selected by senior management to represent the company at industry shows and exhibits

Educated distribution warehouses and their vendor representatives on warranty claims

Attended company product training sessions

Supervised customer trade shows and exhibits

VEHICLES OUTFITTERS - Charlton, MA 2007

– 2008

Regional Sales Manager (NY, NJ)

• Oversaw the day-to-day logistic issues involving the shipping of accessories to dealerships

• Exceeded monthly quotas by implementing effective sales strategies

• Introduced an accessory sales process for dealerships which increased sales by 30%

• Served as a liaison between Dealer Principals and Department Managers in the design of a

website which

made accessories more accessible and increased sales by 20%

• Trained dealership sales teams on new and existing accessory products

• Developed and assisted the Dealer Principals in the implementation of a sales commission plan

for accessory

sales which was downloaded into their Reynolds & Reynolds system

• Conceptualized and produced monthly newsletters which detailed and encouraged best sales

practices

• Participated in trade shows and seminars

AEROTEK 2004 – 2007

GENERAL MOTORS (GM) - Somers, NY

District Service Manager (contracted employee)

• Worked in the field as well as in a busy call center environment

• Met with Dealer Principals to ensure that dealerships were in compliance with GM standards

• Audited Dealer Service Technicians to ensure that they were GM certified

• Coordinated and conducted weekly sales meetings to evaluate quota attainment

• Performed annual sales reviews

Jeffrey Guerrero Page 2

AEROTEK (cont’d) 2004 – 2007

GENERAL MOTORS (GM) - Somers, NY

District Service Manager (contracted employee)

• Appeared on behalf of GM at arbitration hearings concerning warranty liability

• Provided information and instruction to Dealer Service Managers on technical warranty issues

• Investigated and confirmed coverage via GM warranty polices

• Educated Dealer Service Managers on the proper completion of repair orders

• Processed warranty claims

• Selected to participate and successful completed a Managing Dealer Risk course at the GM

University of Finance

AC DELCO, subsidiary of General Motors - Brooklyn, NY

Outside Sales/Account Manager (contracted employee)

• Promoted new and existing products to independent automotive repair facilities

• Sold Wise 3.0, Electronic Parts Catalog and Mitchell shop management systems to distribution centers

• Oversaw the enrollment and logistics of the AC Delco Total Service Satisfaction (TSS) Program

• Assisted in the optimization of stock levels in various distribution centers by analyzing their parts

inventory management systems

• Coordinated quarterly technical seminars

• Educated owners of independent automotive repair facilities on the AC Delco training websites

• Trained customers on the design fit and function of AC Delco parts

• Attended quarterly training sessions and annual AC Delco seminars

• Responsible for the collection of annual TSS membership fees

GENERAL MOTORS (GM) - Somers, NY

Area Parts Manager (contracted employee)

• Fielded outside calls from GM Dealership Parts Managers

• Evaluated dealership parts sales and suggested strategies to increase profit

• Developed and maintained relationships with GM distribution warehouses

• Designed and implemented sales promotions for Dealership Parts Managers

• Sold transmissions, engines and collision parts to dealerships under special GM programs

• Interacted with Dealership Principals as well as Parts Managers to ensure the compliance with GM Retail

Inventory Management (RIM)

• Assisted in the liquidation of dealerships by accounting for the inventory of all redeemable parts

• Assisted GM Dealership Parts Managers with availability of parts via the GM tracking system

• Educated GM Dealership Parts Managers on the GM parts warranty

• Counseled GM Dealership Parts Managers on returns

• Facilitated warranty adjustments for Dealership Parts Managers

• Promoted and enrolled dealerships in the GM tire program and special oil programs

• Expedited the delivery of special parts and handled rush orders as well as orders for obsolete parts

• Attended weekly meetings and monthly training seminars

• Prepared monthly newsletters

Electrical Apprentice 2002 – 2004

SKILLS

Fluent in Spanish, MS Excel, MS Word, PowerPoint

EDUCATION

MERCY COLLEGE - Dobbs Ferry, NY

BS in Organizational Management, May 2002

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