Customer Service Representative
Resume:
Denise Hill
Aurora, Co *****
Work Experience:
Anthem Blue Cross Blue Shield, Denver, Co
Customer Relations
January 2006 to August 2012
ADT Services, Aurora, Co
Outbound Service Representative
February 2005 to January 2006
U.S. Bank, Denver, Co
Teller Supervisor
November 2003 to February 2005
Education:
Access Health System, Aurora, Co
Study-Certified Nursing Assistant, Graduate 2004, Certificate (Not
Licensed)
American School of Business, Shreveport, La
Study-Accounting Specialist, Graduate 2002, Diploma
Logansport High School, Logansport, La
Study-High School Diploma, Graduate 1997, Diploma
Skills:
I have over 10 years of customer service experience. In my most recent
position it included keeping customer information confidential, responding
to customer questions via telephone and written correspondence regarding
insurance benefits, provider contracts, authorization status, eligibility,
medical records request and medical claims processes and payments. I am
very detailed and organized and also very familiar with cash handling. I
have over 8 previous years of cash handling experience which included being
a cashier at numerous retail companies and also in the banking industry.
Throughout many years with both the combination of education and experience
I have the knowledge of typing, 10-key, Microsoft office, clerical office
and filing.
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