RESUME
LAXMIKANT
S/o. Narasingrao Email:**********@*****.***
#** * ***, ***** *****, Mobile No: 996-***-****/741-***-**** Near
Aliabad, Hyderabad 500078.
_
CAREER OBJECTIVE:
To work with an organization that helps me to develop my skills with its
latest developments by which the company and me are benefited towards the
success.
WORK EXPERIENCE:
Company Name Designation Year/Months
Magus Customer Dialog Customer Care Executive 8 Months
Hyderabad
Shriram Bioseed Genetics Tele Marketing Executive 8 Months
Robert Bosch Engineering And Process Associate From June 2013 To till the
date.
Business
Solutions Ltd.
Responsibilities:
Raising a ticket of customer concern and assigning to respective dealer
•
through data base provided by company.
Regular follow up the complaints.
•
Handling Escalated complaints.
•
Analysis of query and complaints.
•
Guiding customer’s queries.
•
Daily customer feedback
•
Updating daily report.
•
Sending reports to concern department.
•
Sending sales enquiry’s to respective Business managers.
•
Resolving customer complaints and queries through mail.
•
Preparing monthly consolidated complaint and enquiry reports.
•
Preparing MIS report.
•
Monthly discussion with managers regarding customer complaints and
•
enquires.
EDUCATIONAL QUALIFICATIONS:
COURSE INSTITUTION UNIVERSITY YEAR OF AGGREGATE
PASSING
D.Ed (Diploma In KCT D.Ed. College DSERT 2009 81.06%
Education) Gulbarga.
P.U.C. Padma Pre Pre University 2006 72.16%
University Junior Education Board
College Chincholli. Karnataka.
S.S.L.C. Aided High Karnataka 2002 66.08%
Secondary
School
Education Board
Nidagunada.
COMPUTER KNOWLEDGE:
MS Office.
•
Internet.
•
PERSONAL DETAILS:
Fathers name : Narasingrao Dhage
Gender : Male
Date of birth : 09/12/1984
Language known :
language Read Write Speak
English
Hindi
Kannada
Telugu
Marathi
DECLARATION:
I hereby declare that the above particulars furnished by me are true to the best of
my knowledge and belief.
Date:
Place: Laxmikant
.