Zulma Rangel
Denton, Tx 76201
*********@*****.***
Education
Chico Senior High School August 2006-May 2010
Austin Community College August 2010-May 2013
University of North Texas August 2013-Present
Professional Skills
-Bilingual (read/write Spanish)
-Answering multi-line phone systems
-Great costumer service
-Organization to increase efficiency in work place
-Computer Literate (Incl. Excel, Outlook, Microsoft Word, PowerPoint)
Employment
Andrae Michaels Portrait Company Receptionist December 2012-August 2013
-Greeting, checking in and setting appointments for customers.
-Answering incoming phone calls and making reminder calls.
-Informing customers on prices and pictures sizes, handling any questions they may have.
Cavender’s Boot City Sales Associate July 2011-December 2012
-Help customers, inform them on boots knowledge.
-Maintain work area clean and neat.
-Answering phones, dealing with customers and answering questions they may have.
-Markdowns on sale items and reorganizing.
-Setting up promotional material and displays.
Dollar General Cashier October 2010-January2011
-Greeting costumers, making them feel welcome and offering to be of any assistance.
-Handled all monetary transactions at the front counter, including cash handling, credit and gift
cards; doing my best to ensure costumers leave the store satisfied.
-Receiving large trucks and shipments of inventory to be organized, processed and put into
proper place.
-Adaptation to constant changes and inventory and stock count to ensure it’s done properly by
company policy.
-Performed cleaning duties before and after closing, recovery.
References
Araceli Frazier 720-***-**** Andrae Michaels Portrait Co Manager
Dillon Deckert 512-***-**** Cavender’s Boot City Assistant Manager
Ray Prado 512-***-**** Dollar General Manager
Tony Carlos Seda 512-***-**** Dollar General Assistant Manager