Sales Training

SUCHISMITA SAHA *, PARASAR ROAD, *ND F LOOR,

KOLKATA- 700029

(M) 983*******

E mail Id:- ****************@*****.**.**

CAREER OBJECTIVE:

Seeking an assignment in an organization of repute which provides me avenues for learning,

encourages individual growth and contribute to the organization for professional as well as

organizational goals.

PROFILE & STRENGTHS

Young professional with specialization in Business management.

1.

Strong organizational skills, ability to handle multiple tasks and thrive in a challenging,

2.

fast-paced environment.

A go- getter and fast learner, possess sound analytical, quantitative research & problem-

3.

solving skills.

A team player, ability to work comfortably with people from diverse backgrounds and

4.

experiences

PROFESSIONAL EXPERIENCE

Tenacious Infotech (January 2012 – Till date)

Position : Customer Care Executive

Job Responsibilities

Perform in Australian Shift

Participating in Outbound calls

Connect the customer through Team Viewer, Ammyy Admin

Ownership and take the customer towards payment gateways

Sometime closing the sale till the confirmation from the gateway.

AVIS, KOLKATA (April-2008-

April- 2010)

Supervisor

Job Responsibilities

Dealing Corporate Clients

Involved in training people

Pushing the Team members to achieve the target

Redressing complaints

Deals with the revenue status of the brand

Sales and Marketing

Recruitment of full/part time staff

Involved in training, corporate grooming, etc.

Corporate clients relationship

Hilton London Euston, London (November- 2006-February-2008)

Position: Assistant Manager

Job Responsibilities

• Dealt with the Hilton Honour members i.e Blue, Silver, Gold Diamond.

• Associated with MIS

• Training staff in dealing guests, telephonic reservations, Hilton honours

• Recruitment of Full/Part time employees.

• Involved in training various departments like F & B, Front Office etc.

• Take feedback from the staff in the group discussion to improve quality, better service all

the time

Dun and Bradstreet Information Services Private Limited, Place: Kolkata

Position: Senior Tele Caller

(February 2006-April 2006)

Job Responsibilities

• Responsible for Risk Management solutions and Sales and Marketing Solutions

• Advising clients to make uniformed decisions, monitor performance

• Maintaining data for the clients

• Provide a comprehensive analysis of all the information of the company available to D &

B’s India with history and project trends of the Company

Hyatt Regency, Kolkatta (May 2003-October 2003)

Position: Guest Relation Executive

Job Responsibilities

• Undergone 6 months Industrial Training from Hyatt Regency Kolkata

• Specialized in Front Office and Guest Relation.

• Worked as a Guest Relation Executive in Regency Club.

• Dealt with corporate reservations

• Organizing business meetings for Corporates in business centre.

Educational Qualification:-

Specialized in Front Office Management, Training Scored: 93%, London

Diploma in Hotel Management from Numero Uno Institute of Professional Study, Kolkata

Technical Qualification

Done certification courses in Swift India from NIIT

Hobbies and Interests:

Interacting with people

Travelling

Fields Interested In :

Business Development

Food and Beverage

Financial Services

Personal Details

Sex: Female

Date of birth: 18th July 1983

Languages known: Bengali, English, Hindi

Nationality: Indian

Marital Status: Married

The above statement, information and declaration are provided by me.

Suchismita Saha

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