Manager Quality Assurance

EE HARPER

L

MANAGEMENT AND CONTRACTOR

WORK EXPERIENCE

OPERATIONS MANAGER MAR 2003 – PRESENT

L A ENTERPRISE

• DETERMINE STAFFING REQUIREMENTS, AND INTERVIEW, HIRE AND TRAIN NEW EMPLOYEES, MANAGE AND MONITOR STAFF

PERFORMANCE TO ENSURE EFFICIENT OPERATIONS ADHERENCE TO OVERALL COMPANY OBJECTIVES.

• PREPARE CONTRACTS AND NEGOTIATE REVISIONS, CHANGES AND ADDITIONS TO CONTRACTUAL AGREEMENTS WITH CLIENTS,

SUPPLIERS AND SUBCONTRACTORS.

• PLAN, ORGANIZE, OR DIRECT ACTIVITIES CONCERNED WITH THE CONSTRUCTION OR MAINTENANCE OF STRUCTURES AND FACILITIES.

ELECTRICIAN JUN 2010 - JUL 2012

ABC COKE, TARRANT, AL

• BUILD, CALIBRATE, MAINTAIN, TROUBLESHOOT, OR REPAIR ELECTRICAL INSTRUMENTS OR TESTING EQUIPMENT.

• INSPECT ELECTRICAL SYSTEMS, EQUIPMENT, OR COMPONENTS TO IDENTIFY HAZARDS, DEFECTS, OR THE NEED FOR ADJUSTMENT OR

REPAIR, AND TO ENSURE COMPLIANCE WITH CODES.

• DIAGNOSE MALFUNCTIONING SYSTEMS, APPARATUS, OR COMPONENTS, USING TEST EQUIPMENT AND HAND TOOLS TO LOCATE THE

CAUSE OF A BREAKDOWN AND CORRECT THE PROBLEM.

• ADVISE MANAGEMENT ON WHETHER OPERATION OF EQUIPMENT COULD BE HAZARDOUS.

ENVIRONMENTAL SERVICE MANAGER AUG 2007 - JUL 2009

UNIVERSITY OF ALABAMA HOSPITAL, BIRMINGHAM, AL

• MANAGE STAFF, PREPARING WORK SCHEDULES AND ASSIGNING SPECIFIC DUTIES.

• IMPLEMENT DEPARTMENTAL POLICIES, GOALS, OBJECTIVES, AND PROCEDURES, COLLABORATING WITH DEPARTMENTAL MANAGERS

AND SUPERVISORS AS NECESSARY.

LAHARPER1979@GMAIL * 2305 S. CUSTER RD, APT. 3305 * MCKINNEY * TX * 75070 * 469-***-****)

• RESOLVE COMPLAINTS, DISTURBANCES AND VIOLATIONS AND STAFF PROBLEMS FOLLOWING MANAGEMENT RULES AND REGULATIONS.

• DIRECT AND COORDINATE THE ACTIVITIES OF STAFF AND CONTRACT PERSONNEL AND EVALUATE THEIR PERFORMANCE.

PROGRAM MANAGER MAR 2000 - FEB 2003

MARYVILLE ACADEMY, DES PLAINES, IL

• PLAN, DIRECT, AND MONITOR INSTRUCTIONAL METHODS AND CONTENT OF EDUCATIONAL, VOCATIONAL AND YOUTH'S ACTIVITY

PROGRAMS.

• PREPARE AND MAINTAIN ATTENDANCE, ACTIVITY, PLANNING, BUDGETS, PERSONNEL REPORTS AND RECORDS FOR DEPARTMENTAL

MANAGERS AND AGENCIES.

• RECRUIT, HIRE, TRAIN, AND EVALUATE PRIMARY AND SUPPLEMENTAL STAFF, AND RECOMMEND PERSONNEL ACTIONS FOR PROGRAMS

AND SERVICES.

• DETERMINE ALLOCATIONS OF FUNDS FOR STAFF, SUPPLIES, MATERIALS, EQUIPMENT, AND AUTHORIZE PURCHASES.

• MAINTAIN REQUIRED RECORDS OF STUDY YOUTHS ACTIVITIES INCLUDING CASE REPORT FORMS, DRUG DISPENSATION RECORDS AND

ALL REGULATORY FORMS.

• MONITOR AND MAINTAIN PROGRAM OBJECTIVES TO ENSURE COMPLIANCE WITH PROTOCOLS AND WITH ALL RELEVANT LOCAL,

FEDERAL, AND STATE REGULATORY AND INSTITUTIONAL POLICES.

• ASSESS ELIGIBILITY OF YOUTH PLACEMENT THROUGH METHODS SUCH AS SCREENING INTERVIEWS, REVIEWS OF MEDICAL RECORDS,

AND DISCUSSIONS WITH PHYSICIANS, CASE WORKERS AND DEPARTMENTAL MANAGERS AND DIRECTORS. PREPARE FOR OR PARTICIPATE

IN QUALITY ASSURANCE AUDITS CONDUCTED BY PROGRAM SPONSORS, FEDERAL AGENCIES, OR SPECIALLY DESIGNATED REVIEW

GROUPS.

SPECIAL EDUCATION TEACHER 1998 - 2000

CHICAGO PUBLIC SCHOOL, CHICAGO, IL IMPLEMENTED

DESIGNATED CURRICULUM FOR FIFTH THRU EIGHTH GRADE STUDENTS. PROVIDE ORAL AND WRITTEN ASSESSMENTS, REPORTS AND

REFERENCES RELATING TO INDIVIDUAL STUDENTS. MAINTAIN ACCURATE, COMPLETE AND APPROPRIATE RECORDS. CONFER WITH

PARENTS, ADMINISTRATION, SOCIAL WORKERS, AND PROFESSIONALS TO INDIVIDUAL EDUCATIONAL PLANS DESIGNED TO PROMOTE

STUDENT EDUCATIONAL, PHYSICAL AND SOCIAL DEVELOPMENT. TEACH SOCIALLY ACCEPTABLE BEHAVIOR EMPLOYING TECHNIQUES

SUCH AS BEHAVIOR MODIFICATION AND POSITIVE REINFORCEMENTS. SUPERVISE AND SUPPORT THE WORK OF TEACHING

ASSISTANTS.

MATH TEACHER 1990 -1998

BETHEL CHRISTIAN SCHOOL, CHICAGO, IL I MPLEMENTED

DESIGNATED CURRICULUM FOR 5TH THRU 8TH GRADE MATH STUDENTS. DEVELOPED AND IMPLEMENTED DAILY AND UNIT LESSON

PLANS. MONITOR AND ANALYZE CLASS PERFORMANCE. I FOSTER AN ENVIRONMENT CONDUCIVE TO LEARNING AND PROMOTING

EXCELLENT STUDENT ENGAGEMENT. CONDUCT PARENT CONFERENCES PROVIDING APPROPRIATE FEEDBACK ON STUDENTS’

STRENGTHS, WEAKNESS, IMPROVEMENTS, PROGRESS AND EXPECTATIONS.

EDUCATION

DILLARD UNIVERSITY 1984

BACHELOR BUSINESS ADMINISTRATION

LAHARPER1979@GMAIL * 2305 S. CUSTER RD, APT. 3305 * MCKINNEY * TX * 75070 * 469-***-****)

REFERENCE UPON REQUEST

LAHARPER1979@GMAIL * 2305 S. CUSTER RD, APT. 3305 * MCKINNEY * TX * 75070 * 469-***-****)

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