Customer Service Sales Representative

JEFFREY P. AMUNDSON

*** ******* ******* 843-***-****

Green Bay, WI 54301

*******@********.***

EMPLOYMENT

DICK'S SPORTING GOODS - GREEN BAY, WI

**/** ** **/**

DICK'S SPORTING GOODS - CORDOVA, TN

02/09 to 11/10

Dick's Sporting Goods is a Fortune 500 corporation that offers a wide

selection of authentic sports, fitness and outdoor merchandise in a

convenient, shopper-friendly environment.

GOLF MANAGER

. Overseeing merchandise and signage programs, ensuring company

standards are met

. Assisting management with scheduling associates

. Directing work assignments and controlling department costs

. Training new golf associates

. Supporting company standards of selling and customer service

. Overseeing golf services such as club repair, re-gripping, and the

special order program

. Club Fitting and teaching

TEMPLE HILLS CLUB - FRANKLIN, TN

10/07 to 10/08

Temple Hills Club is a private, full-service, family-oriented club in the

rolling hills of north Williamson County.

HEAD GOLF PROFESSIONAL

. Overseeing the daily inside operations of the golf shop

. Ordering of merchandise and meeting with vendors

. Working directly with handicap/tournament committee

. Responsible for physical month-end inventories

. Keeping monthly labor costs and expenses within budget

. Scheduling and payroll of golf staff - inside and outside

. Setup and implementation of golf clinics

. Tournament organization for Monday outings as well as Club events

. Golf club repair

. Invoicing of merchandise received each month

COLLETON RIVER PLANTATION CLUB - BLUFFTON, SC

09/00 to 05/07

A private, residential golf community located in Bluffton, SC with 45 holes

of award winning golf & 705 homesites.

HEAD GOLF PROFESSIONAL - Nicklaus Course (09/05 to 05/07)

. Scheduling and payroll of golf staff

. Receiving and pricing merchandise

. Paying and filing invoices

. Using Jonas computer system for day-to-day activity

. Teaching when required

. Responsible for physical inventories

. Golf club repair

. Range operations and bag storage

. Ranger and starter duties

. Communication with membership on a daily basis

. Knowing the USGA rules of golf

1st ASSISTANT GOLF PROFESSIONAL(05/04 to 09/05)

2nd ASSISTANT GOLF PROFESSIONAL (04/02 to 05/04)

. Opening and closing procedures for both golf shops

. Member services

. Assisting outside staff

. Tournament preparation

. Ranger and starter duties

. Merchandising and displays in the golf shops

. Cart operation and maintenance

. Selling merchandise

. Answering phone and tee time reservations

. Maintaining handicap system

JEFFREY P. AMUNDSON Cell: 843-***-****

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OUTSIDE SERVICES (09/00 to 04/02)

. Daily setup of range and carts

. Communication with members

. Assisting members with golf clubs

. Day-to-day cart maintenance

. Keeping bag/cart drop clean and orderly

G.B. SALES, CORP. - BARRON, WI

06/94 to 09/00

A family-owned Miller beer distributor located in northwest Wisconsin

offering a variety of domestic beers from the Miller family of beers, along

with several import and specialty beers, all year long.

SALES REPRESENTATIVE (08/96 to 09/00)

. Sold to over 200 accounts per week

. Good communication skills

. Merchandised and built displays at many accounts

. Worked with store managers to increase visibility and sales of

product

. Supervised two delivery drivers

. Graphic design of posters and banners

EVENING TRUCK LOADER (06/94 to 08/96)

. Loaded delivery trucks each evening with product for the next

delivery day

. Operated a forklift

. Kept the warehouse clean on a daily basis

. Made special deliveries when needed

. Assisted at weekend events

EDUCATION

PGA of America - Class A certification

1/07

UNIVERSITY of WISCONSIN-EAU CLAIRE - EAU CLAIRE, WI

09/91 to 05/97

Bachelor of BUSINESS ADMINISTRATION

. Emphasis in marketing

COMPUTER KNOWLEDGE

MICROSOFT OFFICE

JONAS P.O.S SYSTEM

EVENT-MAN TOURNAMENT SOFTWARE

REFERENCES

Available upon request.

Contact this candidate