Sales Customer Service

EGWUENU NWAKAEGO STELLA

**** * **** *** *** Apt *26, Lewisville, TX 75067 H: 972-***-**** C:

617-***-**** **********@*****.***

PERSONAL PROFILE

A passionate, self-driven, dynamic and enterprising professional with

verifiable track record. Proficient in sales, marketing, business

development and strategy. Very skilled in relationship management with

good emotional intelligence. Has over 7 years cognate experience.

PROFESIONAL EXPERIENCE

Leadway Pensure PFA

Aug 2008 - July 2013

Position: Zonal Manager (Relationship Manager)

. Sale and marketing of company products and services which include

Retirement savings account (RSA), Additional Voluntary Contribution

(AVC)

. Coordinated sales activities in four (4) states namely: Rivers,

Bayelsa, Imo and Abia in Nigeria.

. Made presentations to potential clients

. Built and managed client relationships

. Organized Customer Relationship management (CRM) sessions for clients

with a view to keep them satisfied

. Coordinated Contribution Drive

. In charge of Tele-marketing and e-marketing

. Training of staff

Achievements

. increased sales by over 300%

. Got all 3 states under my jurisdiction to sign up for the pension

scheme. They include Rivers, Imo and Bayelsa States

. Increased fund generation for the company

. Best staff of the year (nation-wide) -2010

First Alliance Pensions & Benefits Ltd (Now ARM Pensions)

Mar 2006 - July 2008

Position: Marketing Officer

. Sale and marketing of company product which include Retirement Savings

Account (RSA), and Additional Voluntary Contribution (AVC)

. Open and manage new and old accounts

. Made presentations to potential clients

. Managed key accounts for the company in the state

. Was involved in Customer Relationship Management sessions (CRM)

Achievement

. Grew to become head of marketing of Port Harcourt Branch in 2007

. Increased sales by over a 100%

EDUCATION

Masters, International Economics and Finance

2010

Rivers State University of Science & Technology Port Harcourt Rivers State,

Nigeria

. Best graduating student

BSc Economics (Second-Class upper division)

2002

Imo State University Owerri- Imo state, Nigeria

. GPA -3.87

High School Diploma

1996

Command day secondary School Ikeja, Lagos, Nigeria

TRAINNING/COURSES

Becoming and Effective Supervisor

2010

Developing innovative Ideas for New Companies: The First Step in

Entrepreneurship 2014

SKILLS

Proficient in the use of Microsoft Word, Excel and Power Point

Good Presentation skill

Good Negotiation skill

INTEREST

Open to new ideas

Love to meet people

Motivational Speaking

Contact this candidate