Sean Sullivan
***-** ******** ****** * - Hamilton, ON
**************@*******.*** - 905-***-****
WORK EXPERIENCE
Virtual Agent
NCO Financial - Brantford, ON - September 2014 to Present
Responsibilities
Providing online support for a major electronics retailer.
Constant public interaction.
Branch Manager
Alam Law Offices - Hamilton, ON - December 2013 to March 2014
Responsibilities
Opened a new branch office for a Mississauga Law Firm.
Prepared for FSCO Mediations and Arbitrations
Drafted Claims to be served
Law Clerk
Agro Zaffiro - Hamilton, ON - 2013 to June 2013
Responsibilities
Managed Accident Benefit files, extensive briefing and drafting.
Law Clerk
Hooper Law Offices - 2006 to 2012
Actively Managing in excess of 100 Accident Benefit claim files in addition to LTD and litigation files.
- Preparing files for Private and FSCO Mediations
- Liaising and assignment of all medical / rehabilitation professionals as needed.
- Acting as Administrator for Employee Benefits Plan
Medical Assistance Coordinator
Active Care Management - 2006 to 2006
Coordinated medical case management activities for a global case and claims management firm.
- Acted as Project Manager for a New York City drug trial program examining adherence to specific medications
- Assisted in the development of a creditor life / disability /critical illness insurance program for an Ontario
Trust Company
Accident Benefit Consultant / Litigation
Jay Warren State, LLB, in association - January 2004 to January 2005
Assistant
- Performed all duties related to the management of
SABS files.
- Handling of F.S.C.O. Mediations and active involvement in private mediations.
Senior Claims Representative - Accident
Western Assurance - 2002 to 2004
Benefits
- Full file handling of soft tissue to CAT claims.
- Training and mentoring of Junior Claims handlers (lunch and learn, exterior seminars etc, hands on SABS
training)
Claims Representative
Now AVIVA Canada - 1993 to 2002
Full handling of personal and commercial auto / property /
liability and SABS claims.
Asset Management, Cost Analysis, Business Analysis
I.T. Training and Special Projects
EDUCATION
Diploma in Business Administration / Accounting
Niagara College of Applied Arts & Technology
Insurance Institute of Ontario