Customer Accounts Payable

AFUA NYANOR FERGUSON

Houston, Texas *****

936-***-**** **********@*****.***

SUMMARY

Dynamic, detail-oriented and proactive finance professional with over 10

years experience in auditing, financial and credit analysis, investment and

account management, and mortgage banking. Goal-oriented, diligent and with

a strong sense of urgency, thrives in fast-paced environments. Excellent

communicator and team player with proven problem solving skills focus on

delivering business results.

System and Technical skills:

Excel Ivault Microsoft Office Tools

Macros Data Verify People Soft/ Oracle

SAP Pivot Tables

EXPERIENCE

JP Morgan Chase Bank, Houston, TX

2012 - June 2014

Sr. Loan Processor

. Analyzed and reviewed financial statements, tax returns, appraisals

and title insurance.

. Reviewed credit reports and calculated income and assets thoroughly to

assess customer's credit worthiness.

. Audited loan contracts for accuracy and provided recommendations on

loan adjudication.

. Processed monthly pipeline of 40-45 loans and ensured closing dates

are met.

. Consistently recognized by Chase for accurate, complete and timely

loan auditing.

. Ensured customer satisfaction by proactively providing loan status to

customers and working with them to resolve concerns.

. Created trending and analysis reports on loans using sigma six quality

functional deployment tools methodology to aid risk mitigation

decisions.

. Researched, documented and presented operational lapses attributed to

loans lost to proxy banks.

. Reconciled and validated mortgage backed securities, loan accounts for

reporting across different reporting standards using matrix logic,

mapping and data conversion rules.

BP Global, Houston, TX

2011

- 2012

Audit II

. Coordinated and supported the Upstream Supplier Audit and Compliance

teams by gathering relevant contract document and ensuring audit

schedules are met.

. Ensured due diligence by auditing vendor with regards to anti-money

laundry, bribery, corruption audits and updated claims status

. Reconciled supplier multibillion dollar billing data against BP's SAP

Accounts Payable records in preparation for quarterly field audits and

resolved variances between accounts payable balances and billing

source document.

. Trained auditors on how to record audit findings in CAP Tool Database.

. Prepared multibillion dollar quarterly audit status reports for BP's

Regions and Divisions.

. Disputed management resolution on vendor related issues and complaints

First Bank & Trust, Nacogdoches, TX

2010-2011

Banking Associate

. Facilitated the daily transactional needs of the private banking client

base including processing deposits, retail loan proceeds, transfer

payments and overdrafts.

. Managed and maintained appropriate client records including retail loan

and deposit accounts.

. Sold bank services such as money orders, cashier checks, traveler's

checks, and bonds.

. Effectively resolved and escalated customer concerns.

Stephen F. Austin State University, Nacogdoches, TX

2008 - 2010

Graduate Research Assistant

. Conducted an independent research study on "Random Diversification and

Risk Reduction" before and after the introduction of the Euro currency in

Europe.

. Selected ETFs and Mutual Funds and analyzed performance from 01/01/1988

through 12/31/2008.

. Conducted research on the performance of FX trading facilities and

derivatives over the counter trades for a consulting investment firm to

streamline risk mitigation procedures and methodologies for its OTC

assets and liabilities

CitiFinancial Mortgage Company, Inc., Irving, TX

2005 - 2006

Closing Review Specialist

. Reviewed and identified post-closed loan errors and proactively resolved

them.

. Coordinated with Loan officers and Title Companies to meet closing

deadlines.

. Reviewed and monitored the accuracy of loan documents such as title

abstract and insurance.

. Researched, followed-up and resolved client inquiries and problems.

First Horizon Home Loans Corporation, Irving, TX

1999 - 2004

Mortgage Loan Auditor

. Identified and gathered documents required for loan underwriting.

. Audited and processed conventional and government-guaranteed mortgage

loan applications.

. Reviewed an average of 40 loan application monthly for data accuracy and

compliance based on established standards of the organization.

. Managed and resolved customer-related questions such as qualifying rates,

and status of loan applications.

EDUCATION

Stephen F. Austin State University, Nacogdoches, TX

Master of Business Administration (MBA), Major: Finance 12/10

Stephen F. Austin State University, Nacogdoches, TX

Bachelor of Science (BS) Major: Economics, Graduated Cum Laude 05/08

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