Health Administration/Dental
Resume:
Siearra Smith
AREAS OF EXPERTISE
Provider & Client Relations
Administrative Support
Account Manager
Departmental Liaison
Innovative & Insightful
Documentation/Record Keeping
Confidential Correspondence
Business Development
PERSONAL SKILLS
Friendly
Competence
Reliable and punctual
Team worker
Committed
Takes Initiative
5250 Holland Drive Cincinnati, OH
513-***-**** ********@*****.***
Objective
To obtain a position as a medical office assistant where my extensive
medical training and areas of expertise will help the operations of the
healthcare facility.
ACADEMIC QUALIFICATIONS
Cincinnati State Technical and Community College, Cincinnati, OH
Degree: Associate of Applied Business Anticipated Date: 12/2014
Major: Medical Administrative Assistant Technology
Scarlet Oaks, Cincinnati, OH
Certificate: Dental Assisting Completion: 5/2010
Portfolio of Completion with Radiology License- Certificate Number: 51 .
020327
WORK EXPERIENCE
UC Counseling and Psychological Services Center, Cincinnati, OH
Administrative Assistant (Co-op) 4/2014- Present
. Maintains patient accounts by obtaining, recording, and updating
personal and insurance information
. Answer telephones and direct calls to appropriate staff
. Schedule and confirm patient appointments
Perform various administrative functions as assigned
Convergys, Erlanger, KY
Customer Service Agent 5/2013- 6/2014
. Assisted EyeMed/Vision Insurance customers, clients, and brokers on
benefit plans
. Answered inbound calls in a friendly and professional manner while
attentively addressing customer's needs and concerns
. Participated in activities designed to improve customer satisfaction and
business performance
Progene, Cincinnati, OH
Account Manager 3/2011-11/2012
. Responsible for building and managing relationships with clients by the
phone
. Used a computerized system to help manage and organize client accounts
. Monitored the performances each account and provided on rapid solutions
when needed
Contact this candidate