Veronica Riojas
San Antonio, TX 78216
210-***-**** Cell
***.******@*****.***
Wingstop Jan. 2014 – Present
Cashier
Take orders in person and over phone, accept payment, interact with customers and management,
maintain clean work environment, trained co-workers, and perform other duties as assigned.
University of the Incarnate Word Jan. 2013 – May 2013
Tele-Counselor
Counseled prospective students on application process, curriculum, on campus living, and any
other questions they or their family had. Kept in constant communication with students, advised
them of policy changes and new information.
Dankook University, South Korea Summer 2012
English Teacher
Maintained weekly calendar and lesson plans. Organized daily activities for students, which
included listening, reading and writing exercises, mock debates, and speeches. Proofread essays,
assignments, articles, and job applications. Transcribed TV shows, songs, and phrases to assist
their understanding of the English language.
Norma Lopez Psychological Services May 2011 – Aug. 2011
Receptionist
Reviewed patient information for electronic filing. Answered phones and directed patients to
appropriate personnel. Received payments and wrote receipts. Kept doctor’s calendar in order,
and made and confirmed appointments.
Education
University of the Incarnate Word
San Antonio, TX
BA in Communications (cum laude) Dec. 2013
Concentration in Journalism
Dankook University (Study Abroad) Summer 2012
Ewha University (Study Abroad) Fall 2011
Accomplishments
Created a travel magazine through InDesign Fall 2013
Skills
Appointment scheduling, typing, filing, multi-tasking, verbal/written communication, detail
oriented, phone skills, maintaining confidentiality, works well in high pressure environment,
exceptional listener. Proficient in MS Office: Word, Outlook, Access, Excel, PowerPoint and
Publisher. Familiar with Word Press, Facebook, Twitter, and Tumblr; APA knowledgeable;
maintained several blogs for classes as well as a personal blog; well versed in press release,
newspaper and creative writing. Knowledge of Photoshop and Indesign; created several projects
and ads thru both.
Extracurricular Activities
KUIW Aug. 2013 – Dec. 2013
University of the Incarnate Word Radio Station
Managed and broadcasted my own radio show, as well as promoting the station at university
events. Produced a liner to advertise my show, a promo to advertise the station, a PSA for the
Red Cross, and completed an air check.
SAMM Shelter Volunteer Sept. 2013
Worked with children ages 5-10, one on one as well as in groups; helped with homework;
participated and conducted group activities; and learned the importance of maintaining a
comfortable and friendly learning environment.
Logos Writer Spring 2012 – Spring 2013
UIW newspaper
San Antonio Current Feb. 2013 – May 2013
Intern
Managed the online calendar, calendar inbox, supervisor’s email, music listings, and blog.
Proofread music listings prior to being published and submitted content for their website.
The Voice writer Fall 2011
Ewha University newspaper (South Korea)
References
Michael Mercer
Advisor/Professor
Gabby Cantu
General Manager at Wingstop
Bryan Rindfuss
Supervisor at Current