Customer Service Quality Assurance

BEVERLY PERKINS

*** **** ***** **. ***. E-**, G reenville, SC 2 9605 H: 8 64 -552 -1547 C: 8 64 -990 -8799

*******.*******@*****.***

S ummary

Personable and responsible Cashier with 3 years in retail and customer service. Solid team player with

upbeat, positive attitude.

Highlights

Strong organizational skills Safety- oriented

Active listening skills Multi- tasker

Sharp problem solver Customer- service focused

Courteous demeanor Determined

Basic math skills

A ccomplishments

Customer Interface

Greeted customers upon entrance and handled all cash and credit transactions.

Assisted customers regarding store operations, product, and promotions.

Experience

C ontracted Carrier

09/2004 to 08/2013

G reenville News

Greenville, SC

Delivered the daily newspaper by 6am. Worked under strict deadlines and responded to service requests and

emergency call- outs.Guaranteed positive customer experiences and resolved all customer complaints.

Quality Inspector

06/2010 to 10/2012

Quality Assurance Services

Greenville, SC

Inspected parts, making sure they worked properly and\or painted properly before being shipped out.

C ashier

09/2009 to 05/2010

Wal- Mart

Greenville, SC

Worked as a team member performing cashier duties, product assistance and cleaning.Responsible for ringing

up customers in a timely manner and guaranteeing high level of customer service.Expressed appreciation and

invited customers to return to the store.

Education

GED

2008

United Ministries

Greenville, SC, United States

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