Tiffany K. Riley, PHR
**** ****** **** **. *******, Texas 77015
acgkh1@r.postjobfree.com
SKILLS
MS Office Suite ReportSmith Access Excellent Verbal Communication
ADP Payroll System GuardCard ID-Xtend Excellent Written Communication
PeopleSoft Internet Eclipse 9.0 Excellent Organizational Skills
PROFESSIONAL EXPERIENCE
Turtle & Hughes Inc. (Electrical Distribution)
Houston, Texas
HUMAN RESOURCES GENERALIST/PAYROLL – Complete bi-weekly payroll for 100+ employees using ADP. Distribute Monthly commission statements, Create & Implement new PNP. Input/maintain Workers Comp files. Participate in strategic planning meetings to analyze possible liability to the company. Maintain wellness initiative to ensure low loss time ratio. Manage all Human Resources needs between corporate and Houston branch. Handle all branch employee grievances, terminations, insurance issues, and payroll issues. Coordinate random monthly drug testing, wellness activities, and company updates to corporate. Conduct employee relations Investigations at all levels in the organization; identify and ensure effective execution of appropriate remedial/disciplinary action.
The Center
Houston, Texas
HUMAN RESOURCES GENERALIST/SUPERVISOR – Lead Recruiter for all positions. Coordinate all HR needs and manage all HR files between three company sites for 42 departments totaling 300+ employees. Input/maintain Workers Compensation information utilizing Texas Mutual Insurance Company. SERVICE COORDINATOR SUPERVISOR – Supervise 20 staff. Coordinate all training needs and activities for weekend clients and personnel. Annual staff performance evaluations. Coordinate annual compliance audit activities to ensure state and federal funding source continues.
1/ 2007 to 5/2008
Med Center Therapy
Houston, Texas
SENIOR BILLING COORDINATOR –Managed nine full time employees. Responsible for all aspects of Accounts Receivable using QuickBooks software. Assisted owner/manager with employee terminations, grievances and HR compliance issues. Created an employee development program that maximized employee growth and financial resources for the company.
8/2003 to 12/2006
American Back Center
Chicago, Illinois
SENIOR VAX-D TECHNICIAN –Developed/managed staff schedules to optimize patient time with therapist increasing patient success ratio. Coordinated financial consults, insurance verifications, appointments and additional services for patients between multiple clinics using the ECLIPSE 9.0 system. Managed the following company programs:
EDUCATION
Bachelor of Science in Health Care Mgmt
National –Louis University
Chicago, Illinois
PHR Certification Classes – Completion Date 04/2010
Rice University – Glasscock School of Continuing Studies
Houston, Texas
Enhancement Courses
Employment Law, How to Supervise People, Miller Law Group – Age Bias in the Workplace: Strategies for preventing Lawsuits, Behavioral Interviewing Strategies, and Payroll Law 2012
REFERENCES WILL BE PROVIDED UPON REQUEST