Customer Service Data Entry

ISAAC OLUWAPELUMI OLANIYAN, Bsc. (Summa Cum Laude)

*** ******** **** **, *******, Alberta T3R 0B3

Cell: 403-***-****

**************@*****.***

PROFESSIONAL SUMMARY: Trained in Operations Management with experience in

database management, records management, customer service, and data entry; currently seeking

an entry level opportunity with a reputable company where I can be able to apply my knowledge

and skills, gain more experience while contributing to client value.

EDUCATION:

Walden University (Online)

Masters of Science in Management September 2014 –June 2016

Major: Strategy and Operations

DeVry Institute of Technology, Calgary, AB

Bachelor of Science Degree in Business Administration September 2012 -June 2014

Production/Operations Management

Keyano College, FortMcMurray, AB January 2011 – April 2012

Business Administration Certificate

SKILLS:

• Experience in data entry, database management, document control, customer service.

• Organized,and effectively able to meet required deadlines.

• Strong attention to detail with demonstrated experience of working under pressure and

tight deadlines.

• Ability to work independently and in teams; self motivated and result oriented.

• Knowledge of administrative and clerical procedures and systems such as word

processing, and managing files and records.

• Computer proficiency in MS Office including word, outlook, excel, project, and power

point; excellent keyboarding skills.

• Excellent time management, organizational, conflict resolution, problem solving, and

analytical skills; skilled in planning and execution of special projects during time-critical

environments.

• Skilled in planning and execution of special projects during time-critical environments.

• Decisive and direct, yet flexible in responding to constantly changing assignments.

• Enthusiastic, creative and willing to assume increased responsibility.

• Highly reliable and dedicated, knowledgeable in theoretical forecasting, and other master

planning techniques.

• Excellent problem solving, decision making, and time management skills.

WORK EXPERIENCE:

Records Management/Imaging Technician September 2014-Present

West Canadian Digitial Imaging Inc.

• Keep records of materials filed or removed, using logbooks or computers.

• Assign and record or stamp identification numbers or codes to index materials for filing.

• Add new material to file records or create new records as necessary.

• Track materials removed from files to ensure that borrowed files are returned.

• Gather materials to be filed from departments or employees.

• Sort or classify information according to guidelines, such as content, purpose, user

criteria, or chronological, alphabetical, or numerical order.

• Find and retrieve information from files in response to requests from authorized users.

• Prep and scan incoming materials to determine how and where they should be classified

or filed.

• Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers,

according to classification and identification information.

• Filing and photocopying documents.

Data Prep Clerk (Contract) September 2014 – October 2014

Symcor Inc, Calgary, Alberta

• Collect and assemble processed proof work from all operators and prepare for image

capture according to established guidelines.

• Responsible for forwarding all out sorts to applicable areas.

• Cross train and work on other client banks as needed.

• Sort Incoming mail and distribute them to different departments.

Cashier (P/T) November 2012 – September 2014

Real Canadian Superstore (Loblaw), Calgary Alberta

Warehouse Clerk/Merchandiser May 2012 – September 2012

The Brick, Calgary, AB

• Utilized The Brick’s database to record inventory going out of the store; receive and

count stock items, and record data manually or using computer.

• Known for hard work and dedication as well as excellent data analysis skills

• Verify inventory computations by comparing them to physical counts of stock, and

investigate discrepancies or adjust errors.

• Store items in an orderly and accessible manner in warehouses, tool rooms, supply

rooms, or other areas.

• Mark stock items using identification tags, stamps, electric marking tools, or other

labeling equipment.

• Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance

with safety regulations.

• Determine proper storage methods, identification, and stock location based on turnover,

environmental factors, and physical capabilities of facilities.

• Compile, sort and verify the accuracy of inventory data before it is entered.

Camera man September 2011 – April 2012

Keyano College, FortMcMurray, AB

• Videotaped Keyano Huskies home games

• Converted Video Files to DVD

• Set up and perform live shots for broadcast.

• Set up cameras, optical printers, and related equipment to produce photographs and

special effects.

• Known for excellent coordination.

ACHIEVEMENTS:

DeVry Institute of Technology – Deans List

Fall 2012, Winter 2013, Summer 2013, Fall 2013, Winter 2014, Summer 2014.

Contact this candidate