Hospitality Management

*** ***** ***** ******* #***, Gaithersburg, MD ***77 240-***-**** ******-**********@*******.***

Donita Morgan

O bjective

To obtain a position where I can develop and excel in customer service while utilizing my skills and

become a valuable asset to the mission and growth of your organization.

E xperience

Trader Joe’s

Feb 2004 - Present Rockville, MD

C ustomer Service

Break down pallets of products

Light stocking of shelves

Ring all customers items and bag

Helms the store

Provide exceptional customer service at all times and maintaining a welcoming environment

Maintaining up to date knowledge on all store items

Served as Section Leader, wrote the protein bar orders and made sure the shelves were

appropriately stocked with them

Oct 2007- Aug 2010 Ridgewell Caterers Bethesda, MD

S ite Manager

Responsible for Breakfast, Snack, and lunch for 350 students and adults at Norwood School

Design monthly lunch menus

Order inventory daily, weekly, and monthly from major distributors such as; US FOODS,

Keany, Goldcrust and Dade to meet sales percentage.

Oversee staff and complete employee payroll and reviews

Apr 2003 – Jan 2004 Norbeck Country Club Rockville, MD

S erver

Provide excellent customer service

Greet and serve customers in a professional and welcoming manner

Input orders in POS

Ring out daily sales at the end of every shift

Organize and take down Banquets and functions

Oct 1999 - 2002 Montgomery College Child Care Rockville, MD

O ffice Assistant

Answer all incoming calls

Provide information on pricing, child care curriculum, and set up walk-through visits

File and organize all student paperwork.

Carefully and strategically create weekly Parent Newsletters to keep them in the know of all

upcoming events and important information

Organize staff meetings

Create monthly breakfast and Lunch Menus

Order all food inventory

240-***-**** ******-**********@*******.***

D onita Morgan

Input and send out employee payroll and maintain budget

Hold the key to open and close the daycare

E ducation

2004 Montgomery College Rockville, MD

A ssociates in H ospitality Management

Deans Lists 2002 Marriot Scholarship

GPA 3.15

R eferences

References are available on request.

Contact this candidate