DENISE MITCHELL
*** ****** *****, ****** *****, GA 30248
acgg53@r.postjobfree.com
770-***-**** cell
COMPETENCIES
Consistently Exceeds Goals Entrepreneurial Spirit Demonstrated Analytical Skills
Creative Problem Solver Strives for Excellence Independently Motivated
Results Oriented Drive Solid Work Ethic Articulate Communicator
Assertive Closer
PROFESSIONAL EXPERIENCE
CARMAX, Stockbridge, GA
June, 2012 - Present
Sales Consultant
• President’s Club Member, November 2012-Present
• President’s Club award dinner/trip winner, 2013
• Store Champion, 2012
• Sales Mentor, 2012-2013, 2014
MUFFLEY & ASSOCIATES, Atlanta, GA
January 2011-June 2012
Regional Account Director
• 165% Growth in new builder accounts
• $3.9M New construction sales revenue in first year
• Liason between builders, agents, brokers and homeowner
• Contract supervision and execution
• Cultivated professional expectations and communication between all entities
Identified, qualified and consistently closed new builder accounts; Effectively matched Muffley clients and builders
based on design and budgetary requirements; partnered Muffley clients with financiers to fund construction projects;
value-engineered designs to fit budgetary constraints and still keep home buyer happy with their end product and the
builder happy with their profits; Proposed new ideas and corrective plans to Builders and their clients so as to work for
each party; Track and manage contract progression from conception to occupancy
INVENTIV HEALTH, INC., Atlanta & Macon North territories
September 2, 2008 - December 31, 2010
Sales Professional (Diabetes Specialist)
President’s Cup Award, 2010
•
#1 Sales Growth Southeast Region, Quarters 1 & 2, 2009 (1 / 468)
•
Sales Champion Award, 2009 (8 / 468)
•
113% Portfolio Volume Growth, 2009 (35 / 471)
•
197% Market Share Growth, 2009 (136 / 471)
•
Top 25% CPA Nat’l Ranking, 2009 (116 / 468)
•
WISE member, 2008-2011
•
Generated substantial sales growth and independently promoted pharmaceutical medications and injection devices with
a high degree of sales proficiency while significantly increasing market share within assigned territory. Consistently
achieved and exceeded sales goals in a highly competitive market while carefully managing budget and resources.
Effectively developed strong rapport with physicians and office staff to ensure sufficient access. Maintained in-depth
knowledge of market, demographic and managed care information relative to assigned territory while demonstrating
superior business acumen. Developed essential local strategies and business plans for local and district levels.
Successfully capitalized on formulary approvals and other opportunities through effective implementation of the
strategic targeting plan. Used a variety of promotional resources, analytical tools, and resource personnel to maximize
effectiveness in assigned sales territory, based on local assessment of customer needs. Worked cross-departmentally
with clinical specialists, as well as District and Regional Sales Managers to achieve common objectives. Provided timely
and competent administrative management of work hours, sales call data, customer objectives, communication
responses, synchronization, sample and expense reporting. Supported on-label prescribing for appropriate patients by
developing superior product and disease state knowledge and effectively educating and engaging healthcare
professionals.
RICE INSULATION & GLASS, INC., Bonita Springs, Florida - 1995 to February 2008
Sr. Account Representative
• Salesperson of the Year, 2006
• Exceeded 100% of monthly sales goals from 1995 to 2008
• Grew business from $250,000 to $5M in a highly competitive marketplace
• 75% Client Retention over 13 years
• Top Sales producer 1998-2000
Regularly exceeded monthly sales goals and drastically increased market share selling multiple building products &
services to construction industry business owners & executives throughout Southwest Florida. Successfully prospected
and developed new business while maintaining high level of client retention through excellent customer relationships.
Professionally managed the entire sales cycle from initial prospective client contact through proposal development and
negotiations of contracts, utilizing superb planning, organizational, presentation, communication and computer skills.
Entrusted with the most complex customer service issues as a result of exceptional ability to promptly and creatively
resolve concerns and satisfy customers. Communicated most up-to-date complex and fast paced code requirement
changes to clients ensuring builder compliance and solidifying value of partnership. Effectively communicated precise
instructions to production department through clear and detailed work orders guaranteeing maximum profitability and
job efficiency. Proficiently read and measured all scopes of work from blueprints and job specifications.
EDUCATION
OLIVET NAZARENE UNIVERSITY, Bourbonnais, Illinois
B.A. in Business Marketing; minors in Communication & Psychology
August 1985 to May 1989
SPECIALIZED SKILLS
Expert Blueprint reading skills, 20/20 Electronic Blueprint Software, Proficient in Microsoft Office,
Microsoft Excel, Microsoft Outlook, Microsoft Word, Power Point, Lotus 1-2-3
CERTIFICATIONS
Professional Selling Skills certificate from AchieveGlobal, 2008