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Service Executive

Location:
Mumbai, MH, India
Posted:
October 09, 2014

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Resume:

RESUME

[pic] Objective

RENJITH R NAIR To pursue A challenging position in a reputed organization,

where I have the opportunity to explore my skills and at the

E-mail ID: same time could be accountable and responsible to achieve great

r.renjith08 @ results and devote my best to the organization and have

gmail.com personal and professional growth.

Phone: +91-996*******

Educational qualification

Home : 0471 -

2752064 Graduation - BSc Hotel Management Catering & Tourism,

Punjab Technical University, Trivandrum, Kerala

Permanent Address

Craft Course - 3 Months Bartending Course, IIBT,

RAGHAVA NILAYAM Chennai

PALLIPPURAM P O

TRIVANDRUM Professional Experience

KERALA - 695316

INDIA The South Park, ITC- Trivandrum

18th March 09-05th November 09

Personal Particulars Trainee Steward

Date of Birth :06 Learned basic IN ROOM DINING operations from captains.

Jan '88 Handling shifts and cash transitions.

Age : Dispense bar daily inventory and stock maintaining.

26 Maintaining all the reports.

Sex : Maintaining order track sheet.

Male Taking and recording monthly inventory files.

Nationality :

Indian Zuri White Sand Resorts And Casino- Goa

Religion : 14th Dec 09-12th November 10

Hindu Guest Service Assistant

Marital Status : Learned the management techniques from the Executive.

Single Execute the operation and run the function smoothly.

Father's Name: R Maintaining monthly inventory records.

Ramachandran Nair Training the new employees.

Passport No Making daily duty allocations.

H-2934553

Expiry date :11th

Jan '19

Languages Known:

English Malayalam,

Tamil &Hindi

. Setup the banquet halls according to the functions.

. Courtyard by Marriott-Chennai

19th Sep 2011 to 31st July 2013

Guest Service Associate

. Directly responsible to the F&B Executive for the performance of all

F&B service associates in the restaurant and the standards of service

in the department.

. Assists the Executive in the day to day operations of the restaurant in

attaining, its established sales, profits and quality of product goals,

whilst maintaining company standards of operation, sanitation, accident

prevention and, associate attitude and team work.

. Ensures that all team members have the training and the resources to

carry out their responsibilities.

. Maintaining records for auditing.

. Courtyard by Marriott-Chennai

01st Aug 2013 to 10th May 2014

Food And Beverage Executive

. Responsible for planning and organizing for the outlet.

. Responsible for increasing the productivity of the employees.

. Responsible for outlet revenue.

. Responsible for guest satisfaction by guarantying of quality delivery

of service standards.

. Responsible for ensuring the Marriott brand standard compliance &

increasing guest satisfaction scores.

. Mentor, guide and coach to team.

. Looking after the responsibilities of Lead associates & Associates.

. Analyzing the Profit & Loss critique of the outlet.

. Making month end report for the outlet in daily basis and monthly

basis.

. Competitive analysis in daily and monthly basis.

Career Achievements

? Won "Star of the Month-Associate" in the month of June 2011.

? Enrolled into EDP Management- Executive Development Program.

Software

? Micros, Opera (basic operations), MS Office

Strengths

? Good communication skills

? Planning & management skills

? Ability to work as a part of a team

? Ability to work independently

? Hardworking

? Loyalty

References

Mr. Jai Chugh

F & B Director

Courtyard By Marriott

Pune city center

Pune

Mob- +91-954*******

Mr. Chandan Kumar

Asst Banquets Manager

Zuri White Sands Resort & Casino

Varca, Goa,

Mob- +91-992*******,

Hotel- 0832 - 2727272

Declaration

I solemnly declare that the statements mentioned above are true to the best

of my knowledge and belief.

Yours sincerely

Renjith R Nair



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