AL Claustre-862-***-**** Salary negotiable. $***00/$52000 yr.
WORK EXPERIENCE
*/**** – 9/2014 - Facility Maintenance Supervisor for Campbell Property Management.
Job Description: Responsible for supervising and coordinating activities of workers and vendors
engaged in cleaning, maintaining and repairing physical structures of buildings and grounds.
Responsible for all outside electrical, changing fixtures, bulbs outlets, switches, breakers etc.
Performing walk-through inspections of vacated apartment units, reviewing resident repair
request and assisting managers with HOA payments. On call service request 24/7/365. EPA I,II
and III & Certified Pool Operator.
5/2004 – 9/2005 - Database Administrator and IT help for Fairfield Resorts and Resort
Condominium International in Margate, Florida. “Transfer granted from Cendant Corporation.
Company split”
Job Description: My role as a Database Administrator was to improve client accessibility to
corporate information in the hospitality business, updating Mainframe systems, reservations
systems, querying and updating databases for peak performance.
Obtained daily weekly and monthly reports as per management request using QuickBooks to
track invoices, monitor spending and manage cash flow. Also provided second level support to
IT staff. Troubleshooting technical database and call center systems.
Additional responsibilities included: establish and coordinate database standards. Analyze
business processes as needed. Develop and update databases to best support the enterprise needs.
Optimize databases for efficient operations. Coordinate data updates from internal and external
sources. Perform functions with IT and management to optimize the call center, also participated
closely in advance installations, maintenance, administration application and product
troubleshooting with IT and management. Monitor various database management environments.
Develop and coordinate implementations of standards, database backup and recovery procedures.
Assist management and clients accessing corporate information using crystal reports on a daily,
weekly and monthly basis. I also participated in large and intermediate projects with efforts to
improve customer satisfaction.
12/2001 - 4/2004 - Database Facilitator for the Hotel Division and Distribution department at
Cendant Corporation in Parsippany, New Jersey.
Job Description: Updating hotel and travel information throughout many systems as Travelport,
Travelocity, Sabre, Central Reservation System, Property Interface Management Tool, Amadeus,
Galileo, Worldspan and WorldRes as well as Easy Access Plus & WizCom.
EDUCATION
2/2005 - 2011 - MS Office Live 2011, Access, Excel, Word, PowerPoint and Outlook Microsoft
Certification.
Exceptional Quality Award, Certificate of Achievement, Certificate of Teamwork, Certificate of
Excellence, Customer Relations Certificate of Achievement
11/2000 - www.mindleaders.com - web certification
SKILLS
A.N.D.S. / Advanced Network and Database Systems
Global Distribution System / Sabre / Amadeus / World
HSS / MSI / PMS / HOST / CRS / Room Finder/ PIMT
M.A.S.S. / Marketing and Sales System / Cognos
MS Office live Windows Vista, XP, 2014 OS
Microsoft Live
2014 Microsoft Office System - Learning Portal
Android AI 2020
REFERENCES UPON REQUEST