CURRICULUM VITAE
SHAHEER UVAIS
Permanent address
36A, Ebenezer Place
Dehiwela
Sri Lanka.
Mobile : 009**********
Email :acga5z@r.postjobfree.com
OBJECTIVE:. To give the best in my professional pursuit for overall benefit and growth of the company
that I serve by facing the challenges. To enhance my working capacities, professional skills, business
Efficiencies and to serve my organization in best possible way with sheer determination and commitment .
Nationality:
Sri Lankan
Civil Status:
Married
School Attended:
D.S.Senanayake College, Colombo.
Job Experience:
DHL WORLDWIDE EXPRESS, Country Office Dhahran (Al Khobar)– Saudi Arabia / Bahrain .
.
2006 – April 2014:
Title: Key Accounts / Team Leader ETS Airfreight Sales and Logistics DHL –KSA/BAHRAIN.
2004 – 2006
• Halliburton: DHL Implant for logistics documentation and shipping.
• Schlumberger: DHL Implant for logistics documentation and shipping.
2002 – 2004
TEAM LEADER RETAIL SALES EXECUTIVE – EXPRESS CENTRE: DHL Saudi Aramco
2001 – 2002
CUSTOMER SERVICE TRACING ADVISOR (BACK LINE) DHL
1996 – 2001
CUSTOMER SERVICE AGENT (FRONT LINE) DHL
PROFESSIONAL ACCOMPLISHMENTS:
Dip, Hotel Management Colombo, affiliate of Ed Inst, USA. 1983.
ACHIEVEMENTS: HONORS AND AWARDS.
Certificate WBT competition compliance 2014
Competition WBT Law Basics / Case Studies 2013
DHL Certificate “World of Management” 2012
Code of conduct / Security Essentials 2012
DHL Employee of the Month (Sep) 2008
DHL Country Manager Award 2008
DHL Country Manager Award 2007
DHL Employee of the Month (Jan) 2007
DHL Security, Dangerous Goods Awareness 2006
DHL Employee of the Year Nominated for Year 2004.
DHL Gold ring award: Customer Dedication 2004.
DHL 15 Years Service Award
TRAINING AND WORKSHOPS ATTENDED:
Orientation:
Conducted at DHL Training Center,
• Successfully completed the customer Service Skills program DHL Saudi Arabia.
• Successfully completed the professional Telephone behavior program DHL Saudi Arabia.
• Successfully completed the Import Express and “Basic skills Training” which covers
Products and services, Customer care, pricing, Service Directory, shipment movement,
Checkpoint Messages, Security, Dangerous Goods Awareness – DHL Saudi Arabia.
• Successfully completing the STM / CSM (shipment Tracing Module – CSM Customer Service
Module) DHL Saudi Arabia
• Successfully completed training on CSV (Cyber Service Version 3.0) DHL Bahrain 2004.
• Successfully completed training on ACA – Air Cargo Automation – DHL Bahrain 2010
Achievements:
• Year to date, 12% above plan in revenue against budget.
• Year 2010 / 2012 / 2013 – 20K to 30K US extra revenue generated against insurance.
• Attained business growth by providing pro active transit (DG for auto parts) documentation and
clearance solutions to customers like Saudi Aramco, BMW, Rolls Royce, Ford, Toyota, Nissan,
Saudi Xerox, Schlumberger, Halliburton, Sun Microsystems (Oracle).
• With constant interactive business solutions and sales strategies have been able to establish
100% shipping commitments from customers (Anabeeb, Sesco, Schlumberger, Al Shaya, Phone
Communication and Ericsson)
• Co coordinating / Bookings with major carriers.
Complex Solutions:
Maintaining and Managing the airfreight business Ex USA Europe BRU / LEJ – Far East.
Negotiate with clients for their traffic handled by other nominated forwarders of specific sectors to
be diverted to Bahrain Hub, from where DHL KSA offers a clearance and delivery solution.
1991 – 1996
SALES EXECUTIVE – PRINT ADS – SRI LANKA.
• Sales Executive in the print / commercial media and production, for some of the leading hotels
and advertising agents in Colombo.
1984 – 1986
FRONT OFFICE / SALES EXECUTIVE Velassaru Beach Resorts (MALDIVES).
I do hereby declare that all the particulars furnished above are true and accurate to the best of my
knowledge.
Yours Sincerely,
Shaheer Uvais