Customer Service Life Insurance

Curriculum Vitae

Mobin Khan Pathan

New Nagri, Near Mosque, PUR,

Bhilwara (Rajasthan)

Mobile No. 097***-***** & 902**-*****

E-Mail- ************@*****.***

*********@*****.***

CAREER OBJECTIVE

Seeking Challenging Assignments In A Dynamic & Growth Oriented Organization

Where I Can Efficiently Utilize My Managerial Skills & Enhance My

Credentials To Contribute Towards The Growth Of The Organization.

PROFILE

> Professional With Excellent Communication, Interpersonal, Office

Management & Customer Relation Management Skills, Which Helps In

Driving Business Results.

> Ambitious, Resilient, Schedule Driven, Target Oriented And Customer

Focused.

> A Go-Getter With The Tenacity To Work & Deliver Optimum Performance

With Positive Attitude.

LAST PROFESSIONAL SYNOPSIS:

Organization : Bajaj Allianz Life Insurance Co. Ltd, Bhilwara,Rajastan

Duration : 25 January 2010 To 05 November 2014

Designation : CSR (Operation Department)

~: RESPONSIBILITIES UNDER ME :~

PREPARING MIS REPORT

> Collections (Cash & Cheques) Lodged On Day-To-Day Basis.

> Initial Underwriting Of Proposals Collected At The Branch.

> Sending Requirement Letters To The Customers And Prompt Follow Up For

Pending Proposals For Issuance At Hub.

> Timely Execution Of Policy Servicing Requests For Unit Linked And

Conventional Plans.

> Approving/Sanctioning Ul Policy Service Requests.

COORDINATION WITH HO IN RELATION TO

* Proposals Referred To Ho.

* Policy Servicing Requests.

* Cheque Dishonor.

* It Related Issues.

COMPLIANCE WITH COMPANY'S GUIDELINES.

> All Processes Of The Company.

> MIS Base Working & Preparation

> Underwriting Guidelines Of The Company.

> Cash Management Service.

> Discipline And Ambition In The Branch.

> Legal And Statutory Requirements In Division And Branches.

EXERCISING CONTROL ON FINANCES AND ASSETS.

> Hand Delivery Of Policy Bonds/ Cheques And Undelivered Policies.

> Commission Payments Up To 2.00 Lacs.

> Banking Of Collections.

> Checking And Verifying Of Dcb.

> Reconciliation Of Preprinted Receipts.

EFFECTIVE AND COURTEOUS CUSTOMER SERVICE.

> Attending Customers Queries And Address Them Satisfactorily.

> Maintaining Tat For Customer Complain Resolution.

> Ensure Smooth Work Flow & Coordination Of Sales Administration

Functions.

> Create Licensing, Renewal Of Licensing & Coding Of Franchisee

ACADMIC QUALIFICATION

> 10th From Board Of Secondary Education Rajasthan, Ajmer In 1997

With 1st Division.

> 12th From Board Of Secondary Education Rajasthan, Ajmer In 1999

With 1st Division.

> B.A. (Economics Hons.) From University Of M.D.S. Ajmer In 2002 With

2nd Division.

PROFESSIONAL QUALIFICATION

> C.A.T. (Computer Accounting In Tally) Course from Swift Computers

in 2001.

> Diploma In Accounting Form Soft-N Computers In 2002.

> D.C.A.H (Diploma In Computer Application & Hardware From Comtech

Computer In 2003

(Dos, Windows 98, XP, Vista, Microsoft Office, Tally,

Photoshop, Coral Draw, Internet, Hardware)

> Diploma In Computer Hardware & Networking From Venus Engineering

Institute In 2005.

COMPUTER SKILLS

> Office-97,2000,2003,2007 (Word, Excel. Presentation & Access).

> Windows-98, 2000, XP, Vista, & Windows 2007.

> Networking, Formatting, Software Installation & Fault Resolving.

> Internet, E-Mail, Surfing, Downloading & Outlook Express.

WORK EXPERIANCE

> Software Instructor At RCM Business From 2005 To 2006.

> Hardware & Network Instructor at RCM Business From 2006 To 2008.

> CSR Operation At Bajaj Allianz From 2010 To 5 November 2014.

PERSONAL INFORMATION

Gender : Male

Father name : Late Mr. Yakub Khan

Marital Status : Married

Language Known : English, Hindi & Urdu.

Date of Birth : June 14, 1982.

Citizenship : Indian

Permanent Address : New Nagri, Near Mosque, PUR,

Bhilwara( Rajasthan)

Declaration

I Hereby Declare That All The Information Given Above Are True, Complete

And Correct In Best Of My Knowledge.

DATE :

PLACE:

Mobin Khan Pathan

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