Management Ms Word

Vishal Shah

*** **** **** ******, **** ***

Toronto, Ontario

M5N 1K9

Tel: 647-***-**** / Email: *************@*****.***

SUMMARY

An ambitious and results-driven individual with strong academic credentials

combined with "real world" business experience and a diverse background of

extra-curricular activities and interests. Possess strong leadership

skills along with the ability to deal creatively and practically with

problems/issues and interact effectively with colleagues and clients.

EDUCATION

2014 - Present George Brown College, Toronto, Ontario

Candidate for Financial Planning; Sep 2015

2009-2013 Mumbai University

Bachelor of Commerce

BUSINESS EXPERIENCE

SERCO 2013-2014

Worked as Senior Customer Executive with a UK Service provider for Barclays

Bank.

1 year of experience in the field of Banking and analyzed fraud cases

for Barclays customers.

Awarded the Best Employer of Month for May 2014.

Handling trade investigation for same day high value breaks.

Conducting Weekly team meetings, Huddles and displaying team's

production /performance Dashboards.

Resolved more than 1000 cases by managing all exceptions and static

issues during reconciling.

Reported the findings/summary in an excel sheet and submitted to the

Department Heads and Managers for further action.

Management Trainee with SERCO

Participated in various Management trainings like Awaking the

Leadership Quality in You.

How to Cope Pressure and Stress at work.

PERSONAL INTERESTS/ACTIVITIES

. Participated in NGO works like Youth for Change, Cancer Patients and

Breast Cancer.

. Worked as a Poll Clerk for a week in elections

. Participated in state competition in Swimming and Marathon Race which

were held to raise funds for Charity for poor people.

. Certified in accounting software TALLY ERP9.

. Knowledge of multiple Indian languages.

. References available on request.

COMPUTER SKILLS

Proficient in: MS Windows, MS Word, MS Excel, MS PowerPoint, and Internet

Explorer.

Contact this candidate