Data Entry Service

Erika M. Lesnjak-Wenzel

***** * ******* ****, ********* IL 60030

Phone ~ 847-***-****

Email ~ ************@*******.***

Experience

****-**** ******** ****** & Fire – Waukegan, IL

Telecommunicator

Answering high volume of emergency and non-emergency calls for police,

fire and rescue.

Fast paced data entry into the New World Computer Aided Dispatch system for

service calls for police, fire and rescue.

Dispatching of calls via radio system.

Maintained a calm professional manner at all times while multi-tasking

several high priority tasks in a highly stressful and sometimes hectic

environment.

Maintaining all certifications up to date and current.

2010-2012 Full Time College student

2007-2009 Glenview Police & Fire – Glenview, IL

Telecommunicator

Answering high volume of emergency and non-emergency calls for police,

fire and rescue.

Fast paced data entry into the New World Computer Aided Dispatch system for

service calls for police, fire and rescue.

Dispatching of calls via radio system.

Maintained a calm professional manner at all times while multi-tasking

several high priority tasks in a highly stressful and sometimes hectic

environment.

Maintaining all certifications up to date and current.

2006-2007 Full Time College student

2005-2006 CDW Government – Vernon Hills, IL

Program Sales Account Manager

Preparing and responding to government bids for technology products for the Northeast, Ohio Valley

and Pacific Regions of th e U.S. for all state and local governmental offices. Position required strict

attention to detail, maintaining knowledge of all local and state rules on bid responses, and working

under very strict deadlines in a mostly unsupervised work environment. Also required to upkeep my

knowledge of the best and most recent technology products on the market.

1997-2003 Waukegan Police & Fire Waukegan, IL

Telecommunicator I

Answering high volume of emergency and non-emergency calls for police,

fire and rescue.

Fast paced data entry into the New World Computer Aided Dispatch system for

service calls for police, fire and rescue.

Dispatching of calls via radio system.

Maintained a calm professional manner at all times while multi-tasking

several high priority tasks in a highly stressful and often hectic

environment.

1996-1997 Libertyville Police Libertyville, IL

Community Service Officer – Part Time

Enforcement of parking ordinances throughout the village.

Provided lockout assistance to motorists.

Provided animal control assistance, including trapping and relocation,

and transport to Lake County Animal Control.

Assisted with department and village errands, and squad transports for

service of emergency vehicles.

Skills

Typing speed 45wmp

Knowledge of multiple Computer Aided Dispatch programs and departmental phone consoles.

Proficient in all of the Microsoft Office programs, AS400, Lotus Notes, Internet Explorer, Google Chrome

and several creative programs such as Printmaster and Corel.

Proficient in office equipment, ie: copiers, fax machines, Pitney Bowes

systems

Certifications

Certified in State of Illinois LEADS/NCIC, Medical Priority EMD and Advanced CPR/AED

References and Letters of Recommendation will be provided upon request.

Contact this candidate