Customer Service Manager

Location:

Posted:

December 29, 2014

Tamy Spinks

Mogadore, OH *****

******@*****.***

CAREER OBJECTIVE

Experienced individual with strong interpersonal background is seeking the Customer Service Position.

Motivated to join the dynamic team and contribute to the productivity in exceeding quarterly goals.

SKILLS AND ABILITIES

• Organizational Performance & Productivity and Administrative support

• Efficient, accurate with the ability to multi task

• Strong written and verbal communication skills and detail-oriented.

• Administrative Support

• Knowledge Insurance Terminology

• Appointment Scheduling

• Patient & Family Communications

• Customer Service and Relationship Management

EMPLOYMENT EXPERIENCE

Summit Plastic Company, Akron, OH

Inspector/Packer, 12/2005 - 8/2014

• Effective in stressful situations

• Demonstrated ability to apply sound knowledge to diverse applications

• Earned a reputation as a valuable and cooperative coworker by: being fair, honest, and willing to help

others when needed; effectively resolving conflicts at appropriate times; and assisting new managers

and other staff to become familiar with policy and operations

• Comprehensive knowledge and experience in group facilitation

Rubbermaid, Mogadore, OH

Finisher, 4/2013 - 5/2014

• Excel at organizing, coordinating, and managing projects

• Highly regarded by all employees for friendliness, hard work and the ability to learn new procedures

very quickly

• Record of sound planning and decision-making to resolve problems and enhance productivity

• Resourceful, efficient, well organized, and flexible

Robert Murphy OD, Akron, OH

Office Manager, 4/2008 - 1/2010

• Developed ideas for

• Helped prioritize work schedules and delegated assignments

• Easily establish rapport with people of all ages, cultures, and beliefs

EDUCATION

GED