Customer Service High School

S. CARLEST BARNES

**** ******** ****, ** *******, GA 30331-4035

404-***-**** **************@*****.***

OBJECTIVE:

To obtain a position within the medical field by providing excellent patient care and customer service while

utilizing medical business administration education and experience.

SUMMARY OF QUALIFICATIONS:

I have over 15 years of Postal Clerk Service experience, over 2 years of medical assisting and medical

business administration. Over a year of experience in the rental car customer service. I also have 6 months of

banking corrections service experience and 3 months of machine sewing and law office research.

Microsoft Office Suite: Access, Excel, Outlook, PowerPoint, Publisher, Word and FileMakerPro

Rapid; Autumn8; MediSoft; SpringCharts; Billing; Patient ledgers; Scheduling appointments

PROFESSIONAL EXPERIENCE:

04/2012 – 05/2015

Pegasus/Vertex Medical Solutions (AICA) - Chiropractic Assistant Atlanta, GA

• Communicated effectively with all levels of management, attorneys and patients

• Verified dates of services and services rendered correspond, checked charges and performed therapies

• Assisted MD and Chiropractor with duties related to patients

03/2012 – 06/2012

Norred & Associates – Security Officer East Point, GA

• Protected the assets, people and property assigned to my post

• Prevented security breaches within my assigned area

• Checked incoming and outgoing employees for unauthorized item

09/1993 – 04/2008

United States Postal Service (USPS) – Postal Clerk Atlanta, GA

• Performed ten-key operations

• Provided excellent customer service

• Performed security and identification input

01/1998 – 12/1999

Hertz Rental Car Company – Customer Service Clerk Atlanta, GA

• Processed rental cars for customers

• Transported cars for rental

• Performed manual and data entry of rental contracts

10/1998 – 12/1998

J.C. Penney – Embroidery Clerk Atlanta, GA

• Pulled and prepared orders

• Set computers for embroidery process

• Embroidered merchandise for customers

10/1995 – 04/1996

SunTrust, Inc. – Corrections Clerk Atlanta, GA

• Corrected encoding errors; deposit and withdrawal errors

• Encoded banking deposits and withdrawals

• Provided excellent and quality customer service

EDUCATION:

Frederick Douglass High School Atlanta, GA

High School Diploma 1993

CERTIFICATIONS:

(CPR – BLS) First Aid American Heart Association March 2012

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