Customer Service Manager

Lauren Lutz

** ******** **

Akron, Ohio *****

******.******@*****.***

330-***-****

Skills

● Experienced store and office manager

● Payroll,deposits, filing business related paperwork

● Purchasing and sourcing of products needed for business

● Scheduling and training staff

Work Experience

Pandora’s Cupcakes General Manager 2011 present

● Directing day to day operations while providing excellent customer service

● Supervising employees, including hiring and scheduling staff

● Ordering supplies

● Administration of deposits and payroll

● Resourcing supplies for significant savings

● Organized and coordinated local promotional campaign with other small

businesses, including calling on other locally owned businesses for

promotional tie-ins

Home Goods Store Associate 2006 2009

● Merchandising and restocking

● Display design and construction

● Cashier

● Receiving

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