Customer Service Manager

Beni Ashurov E-mail- *************@*****.***

** ****** **** ***** ********, NY 11218

Cell Phone: 917-***-****

Management

Innovative, ambitious, highly disciplined, and versatile professional

Experienced in establishing working partnerships with healthcare professionals

Professional Strengths:

Client Development/Focus Persuasive Communication Skills

Negotiation Tactics

Extremely Goal Oriented Customer Relationship Building

Business to Business

Professional Presentation Business Management

Teaching and training

Networking Marketing Skills

Speak 3 languages

Professional Skill: Fluent Russian, Hebrew, Windows 2000, MS Office;

Word, Excel, PowerPoint, Access, Lotus Notes, Outlook and Internet, Type:

30 WPM

Achievements: Nurse assistant course Coney Island Hospital, Water

Safety Instructor, Life savings, CPR, CPR for professional rescuer,

Standard first aid, NAPSRx, American Board of Opticianry(ABO),Food

Protection Certificate, ESPN Total Access venue for over 3,000 people on

September 14 2006,Black Belt Brazilian Jiu-Jitsu, Black Belt Judo, Clean

Driver License C Class

Education:

Interborough Institute - New York - Major: Business Administration

Professional Experience:

04-08- Present H M Compounding

Manager Buyer : . Responsible for maintaining

daily inventory and tracking of merchandise Ordered and maintained

inventory and detail inventory control threw out the entire store with

kinray, price updates. Buid and created online eBay store Vas knowledge of

kinray return processing. Opening/closing store closing. supervise, train,

and maintain store staff. Provide excellent customer service, Create and

maintain a good working atmosphere. Well organized and detail oriented,

ordering from kinray, and buying from vendors for managers sales creating

new flyers.

12- 05- 01/07 Mandlers Original Sausage Co. New York, NY two

locations

Manager: Restaurants/Franchise- Responsible for meeting

all staffing needs for Mandlers Restaurants and Franchise Company.

Ordered and maintained inventory for food and restaurant supplies.

Experience in sourcing new products and ability to evaluate, assess and

select products/vendors. Vast knowledge of purchasing specialty foods

including perishables. Prepared payroll for both restaurants and

preparation of work schedule. Review all delivery documents and confirm

all goods were received and in good condition. Handled customer inquiries

with the highest regards to customer service. Responsible for setting up

corporate parties and events internally. Exclusively dealt with all vendors

and salesman and kept a friendly but professional relationship with all our

venders. Responsible for setting up (POS) point of sale system.

Responsible for enrollment within the Chamber of Commerce. Prepared P&L

profit and loss statements for restaurant

12/03-07/05 Duane Reade Drug Store. New York, NY

Asst. Manager: Responsible for maintaining (HABA) Health and Beauty

aid section. Responsible for maintaining daily inventory and tracking of

merchandise and detail inventory control threw out the entire store. Assist

district manager send different store to cover and fix stores. Assist with

loss prevention issues within the store and corporate offices. Kept close

relationship with or vendors and address any discrepancies with deliveries,

invoices and prices before submitting it to the corporate office for

payment. Fix Plano grams. DSD receiving. Handle all customer request and

services in person and over the phone. Been on customer satisfaction news

letter list for two cycles . Money handling, safe, pos close out night

shift experience. Open close store.

12/97- 9/01 Quality Optical. New York, NY

Manager Salesman: Specialized in Progressive lenses. Dispense

eyeglass and contacts. Prepared all price signs and displays for all

exclusive items on sale. Exclusively dealt with all vendors and reviewed

all bills and purchase orders. Responsible closing sales. Kept track of

inventory within the entire store. Assisted with daily sales activities.

Prepared sales analysis for store. Maintained daily performance

evaluations for employees. Handled all customer request and service

inquiries in person and over the phone. Coordinated weekly store meetings

for employees and management. Distributed performance evaluations amongst

employees and management

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