Consultant It

Objective

To obtain a position within a growth oriented company where my vast work

experience and passion for excellence in restaurant management and customer

service will be fully utilized to help achieve exceptional growth and

success for the company.

Education

Northwood Institute, Midland, MI - Hotel and Restaurant Management

Work Experience

Jason's Deli Management - Operations Manager (Titles have included,

Asst. General Manager, Catering and Sales Manger and Test Deli Manager )

2008 to Present

Essential duties and responsibilities have included the following:

. Produce consistent sales growth which surpassed company

objectives and goals

. Maintain store catering sales and sales growth above company

goals in excess of $1,000,000.00 per year

. Prepare and execute monthly budgets,P&Ls, Audits and Sales

Goals

. Prepare correspondence, quotes and marketing material for

clients

. Conduct research of sales history, special events, marketing

plans and customer surveys to develop sales leads in the local

and national markets

. Actively participate in community based programs to brand the

Jasons' name in the local market

. Coordinate and execute employment development programs and

evaluations to train and motivate personnel

. Coordinate in-store market roll outs of all new products and

menus quarterly

. Monitored personnel development programs to retain and increase

employee development

. Collection of market and test data of new products and

procedures in our Test Deli for the Research and Product

Development Departments

. Maintain, monitor and collect feedback for testing of new items

from the test kitchen

. Prepare weekly ordering guides to maintain company cost controls

. Conduct daily and weekly meetings for staff and management

development

. Report weekly financial data to store and senior level

management

. Maintain relationship and guide lines for customer service for

long term sales growth

. Work with and assist in the training and development of new

managers in areas essential to their growth.

. Coordinate and monitor the achievement of results for all audits

and inspections for Safety, Facilities, HR, Financial and Health

inspections areas

Firehouse Espresso Caf - Multi Unit Director - 1998 to 2008

Essential duties and responsibilities included the following:

. Development of concept specializing in gourmet coffee drinks,

bakery items, bagels and top quality specialty soups, salads and

sandwiches

. Cultivated and implemented strategies and philosophies for long

term employee growth and retention

. Maintain and coordinate standards for all units in the market

. Guided growth of company to multiple units, Bakery and

Catering/Special events company

. Customer service and satisfaction retention programs

. Researched and collected market data for new locations and

expansion opportunities

. Worked in community based volunteer programs

. Maintain monthly P&L budgets and audits for multiple units.

. Maintain Sales Goals and Objectives

. Prepare company for future growth and development

Workshops Attended

. HR Work Shops (Understanding the guidelines)

. Serve Safe Food handling

. Core Values workshop

. SCORE Workshop and Guidance programs

. Marketing in a Small Markets

Zig Ziglar Motivational Seminars and Training

. Situational Leadership

Awards

Charlotte Convention and Visitors Bureau - DINING Partner of the year

2010

Regional Sales Contest - Jason's Deli

2010

Entrepreneur of the Year - Stanly Chamber of Commerce

2000

Community Service / Volunteer History

Hopewell Academy Hospitality

2011 - 2013

Center City Partners 2010 -

Present

CCVB NASCAR Hall of Fame Grand opening Community Ambassador

2010

CCVB NRA National Convention Community Guide

2010

St. Peters Catholic Church Preservation / Raffle Committee

2010

CCVB Visit Charlotte - Active Member

2010

CMS - Schoolmates' Program 2009 -

Present

CMS - Community Schools 2009 -

Present

Affiliations

Charlotte Chamber of Commerce

2010 - Present

Charlotte Convention and Visitor's Bureau

2008 - Present

Interest and Hobbies

Cooking, Traveling, Cycling, Hiking, Golfing, Community Service,

Beach, Music, Family, Friends

References

Will be furnished at the requested time.

Contact this candidate