YANIKA YOUGH
**** **** ******, *********, ** * **01 Cell: 6 46 -271 -3734 *.*****@*****.***
Professional Summary
Administrative Assistant who continually maintains a positive attitude while interacting with demanding clients.
Serves as the primary point of contact for both in -house and external phone and website queries.
Skills
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45 WPM typing speed Appointment setting
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P rofessional phone etiquette Advanced clerical knowledge
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Excellent communication skills Multi-line phone proficiency
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Articulate and well -spoken Filing and data archiving
Work History
Administrative Assistant/Receptionist, 09/2012 to 10/2014
Source Financial Advisors, LLC – New York, NY
l Order and distribute office supplies while adhering to a fixed office budget.
l Direct guests and route deliveries and courier services.
l Answer and manage incoming and outgoing calls while recording accurate messages.
l Open and properly distribute incoming mail.
l Greet numerous visitors, including VIPs, vendors and interview candidates.
l Maintain a clean reception area, including lounge and associated areas.
l Coordinate board and committee meetings, including schedules and information preparation and distribution.
Administrative Assistant, 05/2009 to 01/2011
Essential Lifestyle Planning – New York, NY
l P lanned and coordinated logistics and materials for board meetings, committee meetings and staff events.
l C reated detailed expense reports.
l Ordered and distributed office supplies.
l Directed guests and routed deliveries and courier services.
l Answered and managed incoming and outgoing calls while recording accurate messages.
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Sales Assistant, 12/2005 to 04/2007
Gunn Allen Financial – New York, NY
l Answered high volume calls
l Organized and attended meetings, including compiling all documents and reports ahead of time.
l Filed paperwork and organized computer -based information.
l Managed and reviewed filing and office systems.
l Sourced and ordered office equipment and supplies.
l S creened personal and business calls and directed them to the appropriate party.
Receptionist, 11/2004 to 08/2005
Wachovia Securities LLC – New York, NY
l Answered an average of 100 calls per day by addressing customer inquiries.
l P olitely assisted customers in person and via telephone.
l Scheduled weekly inventory pickups and deliveries with vendors.
l P lanned and coordinated logistics and materials for board meetings, committee meetings and staff events.
l Ordered and distributed office supplies.
l Managed office supplies, vendors, organization and upkeep.
l Directed guests and routed deliveries and courier services.
l Opened and properly distributed incoming mail.
Education
Bachelor of Science : Applied Behavioral Science, Current
Ashford University (Online) - Clinton, IA
l 3.0 GPA
References
Furnished Upon Request