High School Process
Resume:
RESUME
Correspondence Address:
Sector 21, Scheme 11,
Yamunanagar, Nigdi
Pune 411044
Email:
*****.*.*****@*****.***
Mobile:
Robin Lewis
OBJECTIVE:
To build a career with an organisation that provides me an opportunity to
utilise my interpersonal communication, analytical, reasoning and
presentation skills for the benefit of everyone and allows me to grow along
with it in today's competitive environment.
JOB EXPERIENCE:
. Worked with Steria Limited(semi-voice) as a Process Executive since
February 2008.till October 2011 and worked on Oracle application(for ESR
- Electronic Staff Records) as an end-user and MS-Excel.
. Working with Wipro since 31July2012 till 05March2014 in a Billing
Process (Origin)(semi-voice),using UNIX applilcation as an end-user for
billing purposes.
ACHIEVEMENTS:
. Won a silver medal at Jaihind High School for Inter-School Chess
Tournament.
STRENGTHS:
. Punctuality.
. Hardworking to gain new knowledge.
. Ability to communicate well and work harmoniously with others.
COMPUTER KNOWLEDGE:
. Sound computer knowledge with basics of computer hardware and software.
. Internet savvy.
. Efficiently using Microsoft-provided keyboard shortcuts, thus enhancing
processing speed.
EXTRA-CURRICULAR ACTIVITIES:
. Enrolled in Theocratic Ministry School for public speaking training
every week as I am one of Jehovah's Witnesses.
. Participating in Spiritual Activities.
RESPONSIBILITIES HANDLED:
. Working in UK back office & handling client calls weekly for updates &
escalations.
. Send e-mails to UK team for confirmation for payments & refunds.
. Regularly mentored new colleagues onto the work floor with day-to-day
process-related queries in order to help them reduce most obvious errors
and "Enhance Work Quality".
. Helping and encouraging colleagues to use "Keyboard Shortcuts"
efficiently thus saving individual processing time so as to bring about
"Increase in Productivity".
. Having regular discussions with team members about "Process Updates"
coming from the Client.
HOBBIES:
. Reading spiritual material.
. Surfing the web.
ACADEMIC PROFILE:
Qualification Year University/Board Class
S.S.C 2001-02 Maharashtra Second Class
H.S.C 2003-04 Maharashtra First Class
B.Com 2005-07 Pune First Class
PERSONAL INFORMATION:
Age: 28.
Date of birth: 26-08-1986.
Father's name: Mr. Clement Lewis.
Nationality: Indian.
Languages Known: English, Hindi, Marathi
Gender: Male.
Marital Status: Married.
DECLARATION:
I hereby declare that all of the details furnished above are true to the
best of my knowledge, information & belief.
Signature
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