Customer Service Representative

PRAZEY BUENAVENTURA-BARRUN

No. **, Makisig Street., Brgy. Dolores, Taytay, Rizal

C: 092*-***-**** ******.******@*****.***

Work Experiences

February 2014 to present Part Time Online Job via oDesk

• Look up phone numbers, landline and/or cellular online to match the

physical street address and persons name already provided in the Excel

spreadsheet.

March 2012 to Present Verifier /Researcher at Aegis People

Support/Teleperformance

• Conducts background check on our applicant's employment history and

educational attainment (US Account).

• Expert in gathering all information from school/employer's website such

as their exact name and address, phone/mobile number, contact person,

etc. Also knowledgeable in using all available internet search engines like

Google, Manta, Yellowpages, etc. to exhaust all the data needed for

verification.

• The information we have gotten from our sources are then entered into the

excel sheet and must be in details with speed and accuracy. Yes, I am fast

when it comes to data entry but I am not just satisfied saying that I am fast

but I am confident enough that "fast" is associated with "accuracy"

resulting to a good quality not just quantity.

• Answers to applicants queries.

July 2009 to April 2011 Customer Service Representative at Pacific Hub

Corporation

• Address customer service inquiries in a timely and accurate fashion.

• Give accurate and appropriate information to answers questions,

troubleshoot issues, and resolve complaints.

Educational Attainment

1999 to 2004 Bachelor of Science in Computer Science

Northwest Samar State University, Calbayog City, Samar,

Philippines

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