Management Quality Assurance

PANKAJ JAIN

New Delhi, India

Cell: +91-886******* *************@**********.***

M ANAGE ME NT & T E CHNOLOGY P ROFE SSIONAL

T he MB A ( I nfor matio n Techno lo g y ) f ro m IIT and B.Tech ( Co mp uter Science) f ro m IIT w ith

1 2 . 5 y ea r s e xper ience i n s o ftwar e d evelo p ment & m anagement f o r I nvestment Bank i n

D erivatives a nd T eleco m B illing, S ervices, Database and H ealthcare d o mains.

P ROFE SSIONAL E XPERI E NCE

B A C ONTI NUU M I NDI A P V T LTD, Gurgaon, India 2013 –Present

BA Continuum India Pvt. Ltd. is a nonbank subsidiary of Bank of America. It supports Business Process,

Information Technology and Knowledge Process across Consumer Banking, including Card and Home

loans, Legacy Asset Servicing, Global Banking and Markets and Global Wealth & Investment Management

Lines of Businesses at Bank of America

Lead Analyst, Gurgaon, India (2013 - Present)

Credit Online :

This project involves developing Credit Decisioning System. It is a multithreaded & multi-tier application

involved with Front End in Java & Middle ware supported by Tuxedo & C++ with Sybase as backend.

Present responsibilities

Credit Online Single Point of Contact :

o Managing, Task Allocation & leading Development & Production Support.

o Weekly Deliverables update to management & Fulfilling Audit Requirements.

Delivering projects from gathering software requirement specifications, creating and reviewing high

level & detail level designs & coding using software development life cycle and agile methodology.

Analysing Risk Impacts to Credit Online for bank wide initiatives & providing estimates.

Providing technical & functional leadership to enhance the expertise of the team.

C, C++, Tuxedo, Perl, Shell scripting, RTC, HP-UX, Linux, Sybase used in development.

Multithreading, IPC & design patterns are used in developing Credit Decisioning functionalities.

E DUCATION

INDIAN INSTITUTE OF TECHNOLOGY, ROORKEE, INDIA

Master Of Business Administration, 2001

Information Technology

CGPA : 6.95 (On scale of 10.0)

INDIAN INSTITUTE OF TECHNOLOGY, GUWAHATI, INDIA

Bachelor Of Technology, 1999

Computer Science & Engineering

CGPA : 6.00 (On scale of 10.0)

Resume : Pankaj Jain Page 1 of 5

P ROFE SSIONAL E XPERI E NCE

(Continued)

N E TCRACKER, Hyderabad, India ( formerly C ONVERGYS ) 2011 – 2013

NetCracker is the leading provider of Telecom Operations and Management Solutions (TOMS) to

Communications Service Providers worldwide. Its develops software for Customer, Product, Revenue, and

Device. NetCracker is a subsidiary of NEC Corporation.

Senior Analyst Systems, Hyderabad, India (2011 - 2013)

Rating And Billing Management :

Rating and Billing Manager Smart Application is a highly scalable and reliable convergent charging, rating and

balance management system that supports existing and emerging services across multiple vertical markets. It

serves as a flexible and feature-rich software application that defines new services via co nfiguration.

Present responsibilities

Managing, setting milestones and leading multiple projects with 5 to 6 member team in each project.

Delivering projects from gathering requirement to releasing. Reviewing software requirement

specifications, developing and reviewing high level designs & detail level designs, coding & code

reviewing, automated testing, using software development life cycle and agile methodology.

Designed and developed projects Tiscali Online Charging (UK), HOT Billing Post Processor, Itella Bid

to Cash Global (Finland) & other clients.

Providing technical & functional trainings periodically to enhance the expertise of the team.

C, C++, OCI, Pro *C, Perl, Clearcase, Shell scripting, Linux, Solaris, Sybase is used in development.

Multithreading, IPC & design patterns are used in developing Rating and Billing functionalities.

R OYAL B ANK O F S COTLAND, Gurgaon, India 2006 –2011 Leading

Investment Bank providing services including cash management, proprietary trading, Indian equi ty capital

market research, broking,etc

Software Designer, Gurgaon, India (2006 - 2011)

Global Derivative System :

Global Derivative system is the front office, middle office system for the traders. This is used to book the trades

using GDS GUI, Delta Trader, V-Opt, V-Trade GUI Client, validate, price the trades and send the feeds to the

downstream systems like Finance, Sales, etc. The trades are also sent to the Trade Confirmation systems like

Marketwire, DTCC. This is the core system around which there are many peripheral systems.

Present responsibilities

Project Lead of 4-5 members allocating tasks & providing weekly status report to senior management

Interacting with other teams e.g. Delta Trader, Rate Services, GDS Messaging to assess impact analysis

Gathering, analyzing the business requirements & developing High Level Design and Detailed Level

Design. of Trading Application( Front& Middle office) for Interest Rate Derivative products

Trade Matching and Confirmation functionalities of DTCC & Markitwire are developed for Interest

Resume : Pankaj Jain Page 2 of 5

Rate Derivative Products like Swap, Swaption.

The Simulation and Pricing functionalities for various results like PV, Delta, Accrued Interest,

etc for Interest Rate Products are developed

The Curves and volatilities related functionalities are designed and developed as discussed

with the Traders and Middle Office users

The services are developed and exposed on the server side so that the client systems may

use them to book, validate and price the trades

Increased the loading of Simulations by 50% which increased the efficiency of traders and middle

office.

The language, Operating system, database used is C, C++, Perl, Shell script, Linux, Sybase

Multithreading, IPC concepts, Design Patterns concepts are used in Pricing and Simulation.

C OMVER SE, Gurgaon, India 2005 – 2006

Comverse is the world’s leading provider of software and systems enabling value -added services for voice,

messaging, mobile Internet and mobile advertising; converged billing and active customer management;

and IP communications

Software Development Engineer, Gurgaon, India (2005 - 2006 )

Revenue Settlements :

Kenan Revenue Settlements is a convergent settlement solution for voice and data, for mobile, wireline,

broadband and content providers. Kenan Revenue Settlements allows operators and service providers to execute,

implement, and monitor sophisticated revenue sharing agreements with partners. Kenan Revenue Settlements

provides an easy way to manage the constantly changing terms of today’s dynamic partnership agreements.

Responsibilities

Mentoring and allocating tasks to the team of 2-3 members.

The domain trainings related to telecom billing is taken for the group.

Gathering and analyzing the business requirements of Telecom Billing Application

Enhanced revenue sharing functionality

The language, Operating system, database used is C, C++, Clearcase, Oracle, Solaris, Linux

Designing and development of new features for different clients

W I PRO G E M E DICAL S YSTE MS, Bangalore, India 2004 – 2005

GE Healthcare (formerly GE Medical Systems) provides transformational medical technologies and

services that are shaping a new age of patient care. Its expertise is in medical imaging and information

technologies, medical diagnostics, patient monitoring systems, performance improvement, drug discov ery,

and biopharmaceutical manufacturing technologies .

Resume : Pankaj Jain Page 3 of 5

Senior Design Engineer, Bangalore, India (2004 – 2005)

Positron Emission Tomography :

PET is nuclear medicine imaging technique which produces a three-dimensional image or picture of functional

processes in the body. It detects pairs of gamma rays emitted indirectly by a tracer, which is introduced in the

patient. Images of tracer concentration in 3-dimensional or 4-dimensional space (the 4th dimension being time)

are then reconstructed by computer analysis. PET system is used in CT scanning.

P ROFE SSIONAL E XPERI E NCE

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Responsibilities

Mentoring the team members.

Participating in Quality Assurance, Support discussions and calls related to release tasks.

The domain trainings related to imaging is taken across the teams.

The weekly workdone by team is discussed with global teams

Solving queries faced by various other teams.

Enhanced the functionality of fusing Anatomical & Functional images to locate the problem

The language, Operating system, database used is C, C++, Clearcase, Teradata, Solaris, Linux

Designing and development of new functionalities. Supporting the functionalitie s in live.

A ZTEC S OFTW ARE & T E CHNOLOGY S E RVI CE S L I MITE D, Bangalore, India 2003 – 2004

Aztec software is now acquired by Mindtree. Mindtree is primarily into Business Solutions Consulting,

Technology Consulting, Governance, etc

Senior Developer, Bangalore, India (2003 – 2004)

Extended Stored Procedures:

The functionality of Pervasive SQL is enhanced by adding the feature of using the stored procedures in the form

of .dll files (Windows env) and .so files (in Linux env)

Responsibilities

Mentoring team members.

Participating in Quality Assurance, Support discussions and calls related to release tasks.

The domain trainings related to databases is taken across the teams.

The weekly workdone by team is discussed with upper management

The functionality is developed to create the Stored procedures in the form of .dll files. This enhances

the functionality of Pervasive SQl over the other Databases which only provide the facility of writing

the Stored Procedures in sql language

The language, Operating system, database used is C, C++, Pervasive SQL, Linux, Windows

Resume : Pankaj Jain Page 4 of 5

Participating in Designing the Pervasive Framework ( using UML ) & Coding

J OBSAHE AD, New Delhi, India 2002 – 2003

JobsAhead is India's first name in career portals connecting high quality Indian talent with the very best

organizations in India and abroad. JobsAhead pioneered the develo pment of e -recruitment for jobseekers

and corporate.

Software Engineer, New Delhi, India (2002 – 2003)

Mentoring and allocating tasks to the team of 4 -5 members.

Taking part in Quality Assurance and Production support discussions related to the development tasks

for the given release and the production issues.

The Technical trainings e.g. database, unix, etc is taken for the team.

Providing the weekly work done by the team to the upper management.

Solving the day-to-day technical issues faces by the marketing, Sales Teams and Admin teams

The system is used to create the Resume, search the Resume of the jobseeker efficiently by the

corporate . The various services e.g Resume Blaster, Resume Highlighter

Design and development of functionalities needed for insertion and searching mechanism

A CTIVI TI E S & I NTERE STS

Data Structures

Teaching

Resume : Pankaj Jain Page 5 of 5

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