Customer Service Sales

Michele N. Slawon

*** ********** **, ********, ** 11221

704-***-****

*************@*****.***

https://www.linkedin.com/in/micheleslawon

Experience

Licensed Medicare and Retirement Advisor-UnitedHealthcare 2014 (Medicare Open Enrollment)

Optum-Charlotte, NC

• Medicare Advantage, Medicare Supplement, and Standalone Prescription Drug plan telesales and

presentation under the UnitedHealthcare® brand (i.e. AARP); Group retiree benefit consultation

(Duke Energy, Pfizer, Verizon, etc.) through education and/or telephonic enrollment.

Independent Associate February 2013-April 2014

American Family Life Assurance Company of Columbus (Aflac)-Charlotte, NC

• Independent outside sales; employee benefits conversion, account management, claims filing, and

business-to-business sales of group supplemental health policies

Retail Sales Associate March 2012-January 2013

Olive Ole-Hampton, VA

• Inside women’s shoe and apparel sales and customer service including cash handling duties, cash

register operations, floor set design, and inventory maintenance

Tutor/Child Care Assistant August 2008-August 2011

Neighborhood Child Care-Charlotte, NC

• Tutoring to children up to 12 years old; Daily assistance with infant and toddler care with reading,

physical activity, crafts, motor skill development, and like activities

Licenses/Certifications/Proficiencies

• Health/Accident/Sickness Insurance License (multiple states) NPN:16893039

• North Carolina Medicare/Long-Term Care Supplement License

• Oracle Systems (Siebel), Call Center Desktop, Citrix, SharePoint, etc.; Microsoft Office

Education

• Liberty University Major: Psychology; Concentration: Crisis Counseling

• Hampton University 2010-2012

• Harding University High School- Charlotte, NC, 2010 High School Diploma (IB Programme)

Contact this candidate