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Hotel Staff

Location:
Key West, FL
Posted:
December 19, 2014

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Original resume on Jobvertise

Resume:

MARY GAIL BIARES BUQUID

#* ***** ****** ******* ******* Subdivision

Cainta, Rizal, Philippines

Mobile No. +639**-*******

E-mail address: acg3i0@r.postjobfree.com

CAREER OBJECTIVE

Looking forward to be part of a growing organization where I can utilize

and develop my diverse skills, abilities and knowledge. Preferably in hotel

industry, which can further enhance my competencies to achieve outstanding

performance and carry out job provision and company standouts.

QUALIFICATION SKILLS

Computer Programs:

Proficient in Microsoft Office Applications (Microsoft Word, Excel,

Powerpoint)

Proficient in Micros Opera, Fidelio, Visual One System, POS

Languages Spoken:

Proficient in Tagalog

Proficient in English

Basic French Language

Special skills:

Multi-tasking Skills Customer Service Skills

Time Management Skills Good Interpersonal Skills

Telephone Etiquette Skills Organizational Skills

Administrative Skills Communication Skills

SCHOLASTIC RECORD

2009 to 2013 De La Salle - College of Saint Benilde

School of Hotel, Restaurant and Institution

Management

BS in International Hospitality Management

1997 - 2009 Siena College Taytay, Rizal

Kinder - Fourth Year Highschool

E. Rodriguez Avenue Taytay, Rizal

EXPERIENCES

January 16, 2014 Team Leader (Scheduling Manager)

To Present DBE Project Pie Restaurant

Ground Level, Grand Eastwood Palazzo

Eastwood Ave. corner Orchard Road, Eastwood, Quezon

City

Metro Manila, Philippines

Duties:

. Coordinates work schedules, as well as, reviews

and approve time sheets and time off requests of

staffs.

. Responsible for operations during specific shift,

as well as, taking responsibility in addressing

customers' needs and concerns.

. Takes charge of operations by overseeing inventory

levels of ingredients, packaging supplies & other

essential items.

. Supervise restaurant partners and promotes quality

standards by utilizing available tools.

August 12, 2013 Restaurant Partner

to January 15, 2014 DBE Project Pie Restaurant

1555 Laurel St. Cor. Shaw Blvd., Brgy. Wack Wack

Mandaluyong Metro Manila, Philippines

Duties:

. Responsible in providing efficient, friendly and

outstanding service that meets the guests'

expectations.

. Taking responsibility at different sections and

stations of the restaurant (e.g. dough/greeter,

cheeses, meats, vegetables, names, oven, cashier,

expo, kitchen/food preparation & dish/bus)

November 2012 PBX Agent

to April 2013 Ocean Reef Club Inc.

35 Ocean Reef Drive Key Largo, Florida 33037

Duties:

. Understood the telephone system, message

procedures, paging system, voice mail, practiced

appropriate telephone manners and behavior.

. Provided assistance and information to all members

& guests at all times and has been familiar with

different club services, activities, facilities

and locations.

. Responded to guest complaints & inquiries.

. Assisted in making room & condominium reservations

for guests/members of the club.

. Assisted in check-in and check-out of

guests/members.

April 2012 PBX Agent

to October 2012 The Grand Hotel

286 Grand Avenue Mackinac Island, Michigan 49757

Duties:

. Responsible in attending to incoming and outgoing

calls of the organization.

. Forwarded calls from clients, delegates or

associates to the appropriate officers of the

hotel.

. Received updates about the facilities and events

planned by the organization to be able to answer

inquiries in this regard.

August 2011 Food and Beverage Department Immersion Trainee

to September 2011 Diamond Hotel Philippines

Roxas Boulevard cor. Dr. J. Quintos St.,

Manila, Philippines 1000

Duties:

. Assisted in taking food orders and serving guest's

food and beverage, bussing out and cleaning the

dishes.

. Assisted in coffee preparation and other beverages

in the coffee shop.

. Helped in setting up the banquet room as specified

in the event contract.

November 2010 Rooms Division Immersion Trainee

to December 2010 Richmonde Hotel Ortigas

21 San Miguel Avenue, Ortigas Center, Pasig City

Metro Manila, Philippines

Duties:

. Assisted In fulfilling guest requests in minor

department such as Business Centre and Health

Centre.

. Assisted in filing important documents and

reservation forms.

. Assisted in room check-out cleaning, make-up room

cleaning, turn-down service, sorting of soiled

linens, pressing of linens and par stocking.

AWARDS & RECOGNITIONS

July 2013 Honorable Mention

School of Hotel, Restaurant and Institution

Management

BS in International Hospitality Management

January 2012 BLUEPRINT: CSB HOTEL VERSION 2.0

to April 2012 Student Coordinator Committee Head

April 2011 BLUEPRINT: A Facilities and Design Exposition

3rd place in Over-All Category

2nd place in Menu Content and Design

2nd place in Booth Design

May 2009 Dean's Lister - Second Honors Certificate

First Term

GPA 3.4706

PERSONAL DATA

Date of Birth October 07, 1992

Age 22 years old

Gender Female

Height 5 ft. 2 inches

Weight 96.4 lbs.

REFERENCES

Available upon request.



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