Sales Customer Service

PIERRE BEDROSSIAN

*** ******* ******, ******, ** K1N 6J7 • 613-***-**** • ******.*******@*****.***

ca.linkedin.com/pub/pierre-bedrossian/73/b79/216/

OBJECTIVE

To obtain a full-time entry-level position that challenges me, while also providing me with the learning

opportunity to develop into a successful and well-rounded businessman

EDUCATION

Honours Bachelor of Commerce, Option in Marketing, University of Ottawa September 2010 – April 2014

HIGHLIGHTS & KEY ACCOMPLISHMENTS

• Prodigious teamwork, communications, and interpersonal skills

• Hard working, results driven individual who always delivers high quality work with integrity

• Ability to lead by example while displaying strong problem solving and analytical skills

• Ranked top 5 in sales every week during work experience with Mosaic Sales Solutions

• Completed the Mindtrust Leadership Development Program at Telfer in 2014

• Completed the Career Development Program at the Telfer School of Management in 2014

• Winner of Telfer’s 4th year Marketing Strategy Simulation in fall 2013

• Placed 2nd in Telfer’s Michel Cloutier Marketing Competition in fall 2013

• Placed 2nd in Telfer’s Marketing Case Competition in fall 2012

• Previous member of the Telfer Marketing Association at the University of Ottawa

• Peer mentor for international exchange students with the Telfer International club

• Volunteered for CASCO at uOttawa (CHEO fundraising gala) throughout university career

MARKETING/SALES EXPERIENCE

LE CORDON BLEU OTTAWA September 2014 – Present

Student Services Coordinator

• Works efficiently to ensure that student registrations are processed in a timely fashion and that the

registration procedures are respected

• Coordinates with the accounting department to update student accounts and to ensure that statements

are sent out in a timely fashion

• Oversees the scheduling of all short courses and workshops, intensive sessions, as well as specialized

courses schedules

THE CANADIAN CHAMBER OF COMMERCE May – August 2014

Project Outreach Coordinator

• Employed effective communication skills which resulted in tripling the number of supporters for the

initiative since time of arrival

• Contacted and informed chambers and associations across Canada about the Partnership for

Resource Trade project as well as encouraged them to support this new environmental initiative

• Created a video scholarship contest for post-secondary students in order to raise awareness among

youth about the initiative. The scholarship was featured on the Scholarships Canada website

WELCH LLP January – April 2014

Marketing Intern

• Expanded Welch LLP’s client network by managing and promoting their services on all of their social

media websites

• Created infographics using Adobe Illustrator to present business problems that could be solved and

showcased by Welch LLP’s services to attract new clients

• Helped to plan, promote, and execute all Welch LLP events including webinars, seminars, fundraisers,

etc.

• Created effective email invitations to key Welch LLP events and distributed them to local firms

BIG BROTHERS BIG SISTERS OF OTTAWA (BBBS) September – December 2013

Market Analyst

• Collected and analyzed financial data from BBBS database and organized it in Excel spreadsheets for

supervisor to compare local Ottawa branch to other BBBS organizations across Canada

• Researched and created potential fundraising ideas for BBBS charity events

• Created a budget plan for the upcoming fundraising events

• Developed customer satisfaction surveys for past events to distribute to clients who previously

attended in order to increase future event participation

MOSAIC SALES SOLUTIONS May – August 2013

Marketing/Sales Representative

• Informed consumers with respect to the benefits of a specific credit card in order to generate sales

•Regularly met or exceeded sales targets by assisting customers in completing application forms

•Built and maintained positive working relationships with store management and associates

• Maintained working knowledge of all client products as a subject matter expert for customers

• Completed daily sales reports and credit card application paperwork in a timely manner

UNIVERSITY OF OTTAWA – ANNUAL FUNDRAISING CAMPAIGN January 2012 – April 2013

Telefundraiser

• Called uOttawa alumni and friends to update their contact information and solicit donations to the

University, while fostering excellent rapport

• Explained the fundraising campaign to alumni and answered pertinent questions

• Developed enhanced communication skills especially when handling sensitive situations

• Adjusted scripts to better target the needs and interests of specific alumni

MARKETING VOLUNTEER EXPERIENCE

TELFER SCHOOL OF MANAGEMENT April 2013 – April 2014

Career Centre Ambassador

• Worked with a team to engage the Telfer student community to participate in upcoming events,

workshops and seminars that provided valuable career information

• Participated in the planning and organizing of Career Centre events, while delivering weekly

presentations to keep students well informed

• Acted as a key liaison between the Career Centre and the Telfer community to promote material and

build stronger relationships between students and the Career Centre

ENACTUS uOTTAWA – Project TeenGage April 2013 – April 2014

Project Manager

• Reached out to over eight high schools across the city of Ottawa in order to expand Project TeenGage

for the 2013-2014 school year

• Delivered one-hour workshops about entrepreneurship, as well as a brief description of uOttawa and

Enactus uOttawa

• Organized and developed an 'elevator pitch' competition where students were invited to develop their

own business ideas and present them

ADDITIONAL EXPERIENCE

EAST SIDE MARIO’S January 2009 – August 2010

Host/Server

• Greeted and seated guests in a friendly manner, effectively managing floor plan and wait times

• Assisted with general maintenance and table cleanup while adhering to health & safety procedures

• Relayed orders to the kitchen and ensured that all orders are delivered on time

• Developed enhanced customer service and organizational skills

• Effectively communicated with team members to ensure smooth operation of the restaurant

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