Customer Service High School

Jennifer L. Cohn

**** *********** *****

Conroe, Texas 77303

Phone: 936-***-****

OBJECTIVE To obtain a full-time position that offers unlimited learning opportunities.

QUALIFICATIONS Applicant is loyal, dependable, extremely motivated self-starter, thrives on challenge, works

exceptionally well with others, and is willing to go above and beyond to surpass deadlines and

duties with accuracy.

EDUCATION Bachelor of Healthcare Administration May 2006

Texas State University San Marcos, Texas

High School Diploma May 2001

Conroe High School Conroe, Texas

WORK

EXPERIENCE • P. F. Chang’s China Bistro Restaurant May 2011-Present

Salesperson/Server Houston, Texas

• Buffalo Wild Wings Grill & Bar June 2003-May 2011

Salesperson/Server Shenandoah, Texas

• Assist-Med Home Health Inc. March 2008-March 2010

Primary Home Care Supervisor Shenandoah, Texas

-Duties included receiving referrals from the state and setting appointments to

meet with clients at their home, performing supervisory visits, processing

payroll, interviewing, hiring, orientating, and evaluating new caregivers.

• Eyeland April 2007-March 2008

Optometric Assistant/Optician Conroe, Texas

-Duties included performing preliminary testing consisting of Auto refractor,

Glaucoma and Visual field testing, optical sales, dispensing of eye wear

glasses, customer phone calls to verify appointment times and contact

lenses prescription refills.

• Southern Hospitality Home May 2006-March 2007

Certified Assisted Living Manager Austin, Texas

-Duties included interviewing, hiring, training, and evaluated new employees,

managed weekly direct care shifts, filling resident’s weekly medications,

calling in refills to pharmacies, honed office skills- filing, faxing, and creating

documents and monthly newsletters using Microsoft Word.

• Texas State University May 2004-May 2006

Computer Technology Assistant San Marcos, Texas

-Duties included working with computer oriented demands and queues, fixing

printer problems, distributing and organizing special forms, answering phones

and providing customer service support.

RELATED SKILLS • Microsoft-Word, Excel, Access and PowerPoint, typing skills = 55wpm

• Front Desk Coordinator experience- checking in patients, answering

phones, filing, scheduling and payroll processing. Credentialing.

REFERENCES Available upon request

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