Manager Six Sigma

***** ********** **** **. ***** 479-***-****

Elkins, AR 72727 E-mail **********@*****.***

Jon Berry

Career Summary

An ASQ Certified Manager of Quality/Operational Excellence and Six Sigma Black Belt with a proven track

record of leading projects to completion within deadline. Skilled at training and coaching, with a passion for

equipping and empowering new leaders to successfully engage improvement opportunities. Excellent

communication skills with all levels of an organization.

Major Accomplishments

Led organizations in various industries to certification/accreditation to ISO/TS 16949, ISO 9001, and ISO

14001 based management systems and continual improvement of the same, with a major focus on

performance excellence.

Established an automotive quality system and tool focused training program that saved ThyssenKrupp

Presta Division $93,000 in 18 months.

Reduced Eaton/CPS Fayetteville’s total customer complaints by 80% from 2008-2013.

Reduced Eaton/CPS Fayetteville’s customer complaint DPPM by 97% from 2009-2013.

Reduced manual picking errors in Fayetteville CPS warehouse by 49%.

Utilized APQP/PPAP methodology on product launch to achieve Zero Defects.

Professional Experience

Eaton/Cooper Power Systems (CPS) Fayetteville, AR 2008 - Present

Industry: Electrical Utility Protective Equipment: Cut-outs, connectors, and tools.

Quality Manager/Sr. Quality Engineer

Lead deployment projects to implement Divisional initiatives related to quality, lean enterprise

(comprehensive value stream assessment and improvement), engineering process improvements

(ECR administration), and safety (Joint Safety Committee, Job Safety Assessment).

Monitor operational performance against CPS KPIs and other Quality performance indicators and

execute projects and countermeasures to eliminate recurring issues and achieve strategic

improvement objectives.

Apply quality, lean, and six sigma tools to achieve sustainable improvements and on-going control

of product and process flow.

Employ statistical methods for process and product qualification (APQP & PPAP) and control (SPC).

Create original databases to efficiently manage training and to effectively drive the completion of

action items (AIM – Action Item Management - database).

BP (Castrol) Industrial Lubricant Services Naperville, IL 2007 - 2008

Industry: Petroleum and synthetic lubricants and metal working fluids.

Business Excellence Advisor

Designed and executed projects supporting ILS corporate strategy and Performance Unit roadmap,

as lead or core team member: Planning, prioritization, execution, and delivery.

Led Performance Unit-wide Quality agenda: moved the business management system from ISO

element focus to internal process focus, drove successful resolution of customer issues, and

primary contact for multiple facility QMS registration.

Identified and leveraged system and process related continuous improvement opportunities

focused on removing complexity, adding value, and increasing customer satisfaction.

Systrand Presta Engine Systems/TK Presta Danville, IL 2003 - 2007

Industry: Tier 1 Automotive – Assembly, machining and grinding of camshafts.

Quality System Engineer

Project Manager responsible for completing the implementation and continual improvement of an

ISO/TS 16949:2002 QMS, achieving certification 10/15/04 and zero nonconformities thereafter.

Designed and led the installation of the operation’s Environmental Management System, which

integrated seamlessly with the QMS and achieved certification to ISO 14001:2004 on 4/15/05.

Expanded responsibilities to include providing QMS, EMS, Automotive Core Tool and Internal

Auditor training to all ThyssenKrupp Presta Division North American facilities.

Carried out many PPAPs leading to Warrant approvals by automotive OEMs.

Eaton Corporation Mountain Home, AR 2001 - 2003

Industry: Rubber manufacturing and production of braided hydraulic hose.

Quality Manager

Created, administrated and made improvements to the facility’s ISO 9001:2000-based QMS.

Facilitated monthly QOS meetings and driving actions to achieve Balanced Scorecard metrics.

Leader of Six Sigma improvement projects, 8D problem-solving teams, strategic planning, and

employee development.

Total Quality Solutions Rantoul, IL 1999 - 2001

Industry: Multiple industries represented by client base.

Quality Management Consultant

Partnered with Illinois Community Colleges and IMEC (NIST sponsored) to provide cost effective

quality management systems implementation solutions to regional businesses lacking the internal

expertise to develop or implement them independently.

Trained and coached hundreds of people, provided turn -key documentation and information

management solutions, and conducted on-site consulting to ensure client’s successful certification.

Bell Sports, Inc. Rantoul, IL 1994 - 1999

Industry: Blow molding of bicycle and auto racing helmets and assembly.

Quality Assurance Coordinator

Directed the successful plant wide implementation of an ISO 9002:1994 compliant quality

management system.

Led the A2LA accreditation of Bell’s Quality Assurance Laboratory to ISO/IEC Guide 25-1990.

Implemented a paperless system for documentation and automated calculations that reduced test

processing time in the Quality Assurance Laboratory.

Education

Bachelor of Science

Eastern Illinois University at Charleston, IL

Professional Certifications and Training

Certifications: ASQ Certified Manager of Quality & Operational Excellence, ASQ Certified Six Sigma Black

Belt, ASQ CQE, ASQ CQA, and Lean Six Sigma Greenbelt (Cooper Power Systems)

Plexus International Certified Trainer/Coach in ISO 16949, ISO 9001, ISO 14001, ISO/IEC 17025 and the

automotive core tools (APQP/PPAP, FMEA, MSA, SPC).

Senior Examiner, Arkansas Governor’s Quality Award (Baldrige-based)

Training: Six Sigma Black Belt, Lean Six Sigma Green Belt, ISO/TS 16949:2002 Lead Auditor (AIAG), ISO

9001:2000 Lead Auditor (AIAG), ISO 14001:2004 Lead Auditor (Excel Partnership, Inc.), OSHA

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