Customer Service Administrative Assistant

LIDA AZIZI

**** ********** *****, ******* *****, CA 90210

Home: 310-***-****

Cell: 310-***-****

Email address: ****.*******@*****.***

OFFICE ASSISTANT / SECRETARY

Results-Oriented and Focused Legal Administrative Assistant with over ten years of administrative experience seeking a position within a legal environment. Thorough legal knowledge of: Family Law, Torts, Contract and Property Law, Civil Procedures - Litigation / Trial Preparation, Wills, Trust, Estates, Bankruptcy Law, Criminal Law, Real Estate, Legal Forms Preparation, and Legal Research / Writing. Computer Proficient in: Word, Excel, PowerPoint, Access, Quicken Pro Westlaw, Internet Savvy, and Typing 60 WPM. Awarded “Honor Roll” for Maric College Paralegal Program. Skilled in Business Office Practices, Data Entry, Reception, Filing, Letter Writing, Client Intake, and Customer Service.

EDUCATION

MARIC COLLEGE, Panorama City, CA (2005 - 2006)

Associate of Arts Degree - Paralegal Studies

Legal Administrative Assistant Diploma

PHILADELPHIA COLLEGE OF TEXTILE, Philadelphia, PA (1990)

Associate of Arts Degree - Interior Design

GEMOLOGY INSTITUTE OF AMERICA, Washington DC (1995)

Diamond & Colored Stone Grading Certificate

PROFESSIONAL EXPERIENCE

DOCTOR VIDA NIKZAD AND DOCTOR CAROLE OLSON CLINICAL THERAPISTS, LOS ANGELES, CA

(September 2011 – Present)

Office Manager/Biller

Handling incoming, patients, scheduling and taking care of their co-pay and gathering the new patient information.

Filing and answering the phone

Contacting the insurance companies and getting information about the patient and inquiring authorization. Account receivable/payable

And all other office related tasks.

Working with Excel program/ office Ally, and word.

DIANE BRYMAN RUG SHOP (December 2010– September 2011)

Bookkeeper

Performing bookkeeping, accounts payable and receivable, and utilizing QuickBooks Pro. Also handling

The company’s web site traffic and taking care of their on line orders.

JEWISH FEDERATION OF LOS ANGELES, LOS ANGELES, CA

Volunteer at their Legal Office (October 2008- December 7 2010)

Administered filing, incoming and outgoing mail, also helped the other paralegal/legal secretaries to accomplish the day work.

LAW OFFICES OF FREDERICK MULLER, Encino, CA

Office Manager/Legal Secretary (February 2007 - August 2008)

Responsible for filing taxes, 1099, Employee Payroll, Federal and State tax, Employee’s

Quarterly Federal tax, and W2/W3/DE7. Billing, Correspondence/Legal Documents,

Including forming LLC and other legal forms.

Programs used: WordPerfect, Word, Time Slips, and QuickBooks Pro. E-Filing

LAW OFFICES OF DONALD F. STRICKLIN, Encino, CA

Paralegal (October 2006 - February 2007)

Responsible for all the Legal Documents and Correspondence such as: Interrogatories, Summons

And Complaints, 998, SRI, Notice of Deposition and etc.

Handled matters in Criminal, Personal Injury, and Civil Law

Provided letters to Insurance Companies and Medical Offices to collect medical reports, bills, and

Necessary documents.

Administer QuickBooks Pro, WordPerfect, Tuscan Program, Legal Solutions Programs, and Outlook.

Light book keeping and phone calls

Familiar with Legal Solution Programs

LAW OFFICES OF ROSENSTOCK AND AZRAN, Encino, CA

Legal Secretary (July 2006 - October 2006)

Administer correspondence, such as; letter to clients, defense attorneys, insurance companies and

Doctor’s office, filing, and forms such as; 998, 1613, Interrogatories, SRI, Amended Notice of

Deposition, Notice of Settlement, Notice of Ruling, and Respondent’s Request for Production of

Documents, and etc….

Taking care of incoming and outgoing calls such as; calling clients, defense Attorneys office

Following up on client’s cases.

Perform account payable to insurance companies, and doctors.

LAW OFFICES OF J. MICHAEL KELLY, Santa Monica, CA

Paralegal Assistant (Volunteer) (May 2006 - July 2006)

Administered transcript, correspondence, filing, and forms such as Order to Show Cause, Declaration

Of Disclosure, and Schedule of Asset.

Observed the family law litigation process from filing the petition through judicial resolution of the

Matter; utilize WordPerfect, Excel, Legal Solutions and Tuscan Program.

BLANK & ASSOCIATES, Beverly Hills, CA

Paralegal Extern (April 2006 - May 2006)

Supported Criminal Defense and Personal Injury Attorney’s with a variety of Legal Administrative and

Paralegal duties such as opening new cases, meeting with clients, and calling insurance companies

And the LAPD to obtain accident reports.

Completed legal forms, drafted letters and observed client statement meetings.

*SNYDER DIAMOND, Santa Monica, CA

*BAILEY BANKS & BIDDLE JEWELER, Los Angeles, CA

Sales Consultant/Associate (2003; 2001 - 2002)

Advised and assisted customers and designers in selecting suitable merchandise.

Handled all aspects of sales and developed outstanding rapport with clients; generated sale

During Estate Jewelry Shows.

Managed incoming / outgoing inventory and organized and created window displays.

*DIANE BRYMAN ORIENTAL RUGS, Philadelphia, PA

Manager (1986 - 2000)

Hired and trained new employees; educated staff on new software applications.

Handled all outside sales including marketing, cold calling and contracts.

Developed excellent rapport with vendors by ensuring stellar customer service on a daily basis.

Performed light bookkeeping, accounts payable and receivable, and utilized QuickBooks Pro

For various administrative tasks.

Negotiated with suppliers to purchase company’s inventory.

Contact this candidate