GLORIA CORDOVA, MSW
San Antonio, TX *****
************@*****.***
Bi-Lingual culturally sensitive Social Worker seeking a fulltime position.
Professional Summary: Adept in people skills and phone etiquette. Extensive practice in maintaining front
office, crisis intervention, and working with populations with mental health diagnosis. Ability to answer
multiple phone lines and triage patient needs.
Work History
Homemaker and ESL Provider, El Banco, Columbia, South America 02/2009 to 02/2013
• Taught English to native Spanish speakers in El Banco, Columbia, South America
Geo Care, Social Worker, Homestead, FL 01/2007 to 02/2008
• Performed forensic case management for incarcerated inmates with mental health diagnosis.
• Staffed weekly with all disciplines, working collaboratively to formulate individualized treatment plan.
• Provided counseling to inmates.
• Provided community referrals to the family members as needed.
• Adept in legal verbiage, needed for their case management, and discharge planning.
Hospice Care Of South Florida, Social Worker, Miami, FL 03/2005 to 01/2007
• Conducted individual and family therapeutic sessions in English and Spanish.
• Performed psychosocial assessments, case documentation and Subjective Objective Plans and numerous forms
for services.
• Observed, monitored and documented client behavior and responses to treatment to be reviewed by the
MD.
• Conducted bereavement groups for individuals who had lost their loved one.
Hialeah Hospital, Medical Social Worker, Hialeah, FL 05/1999 to 01/2005
• Completed paperwork for newly admitted patients.
• Actively participated in weekly interdisciplinary meetings to develop individualized comprehensive discharge
plans, assessing each client’s needs.
• Worked closely with doctors and insurance companies
• Advocated for patients medical needs.
• Completed SOAP notes.
Renacer Group Therapy, Group Therapist, Miami, FL 02/1990 to 12/1998
• Conducted therapeutic individual and family therapy sessions.
• Concentration in group therapy to geriatric patients.
• Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.
• Interned with this Renacer while obtaining Master’s.
Division of Youth and Family Services, Family Service Specialist III, N.Bergan, NJ 02/1987 to 02/1990
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GLORIA CORDOVA, MSW
San Antonio, TX 78207
************@*****.***
• Investigate allegations of child abuse and neglect.
• Provide case management services for families and children
• Complete psycho-social assessments
• Crisis Intervention
• Served as court liaison
Education
BA - Language, St. Thomas University - Miami, FL
Master of Social Work, Barry University - North Miami, Fl.
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