Customer Service High School

Location:

Posted:

December 15, 2014

Lisa Baade

Jacksonville, FL 32246

********@*****.***

OBJECTIVE

Obtain a position with a progressive and dynamic company.

EDUCATION

High School Diploma (Venice High School, 1983)

CDA-Child Development Associate (October 2003)

Director's Credential (November 2003)

College-Manatee Community College (August 1983-May 1985)

EXPERIENCE

T's Learning Center Inc. Jacksonville FL August 2000-

Present

Director

. Oversee daily operations providing quality care for children ages 6

weeks to 5 years old and supervising 20 employees.

. Managing a team of employees using leadership skills, prioritizing,

and delegating task.

. Provided excellent customer service using communication and

implementing parent involvement programs.

. Meet all deadlines and completing daily office task with

organizational skills, computer skills (Outlook and Microsoft Office

and multitasking skills

. Complied with Department of Children and Families Rules and

Regulations

. Communicating with parents and staff on a daily basis

. Responsible for accounts receivables

. Filing and purging forms according to company policies

. Monitored employee and children files for monthly compliance under

Department of Children and Families

. Worked proactively with management team and awareness of upcoming

events

. Reliable and flexible to company needs

Denny's Restaurant-Several location in Florida and Raleigh NC

July 1986-September 1999

. Hosted; Waitress and Cashier

. Book keeping

. Cleaning Skills

. Cooking Skills