Customer Service Technical Support
Resume:
Obj***
B I LLY JO H N SANTOS LOPE
B lk ** lot 11 Bgy. San Pedro Area – F City of San Jose Del Monte, Bulacan
Contact Numbers #: +639*-****-**** / +639*-****-****
E -mail Address: *************@*****.***/****.*********@*****.***
Objective:
To work in a challenging environment, which will give me an opportunity to
hone my technical skills & knowledge and also utilize my full potential
towards the growth of an organization.
Educational Attainment:
Tertiary:
• 2 year Diploma in Computer H a rdwa re
Servicing
Bulacan Polytechnic College CSJDM Campus
School Year : 2010 - 2012
• Bachelor of Science in Computer Science
Systems Technological Institute Sta.Maria Bulacan
3dr year Undergraduate
Working Experience:
Network Support Associate
PLDT Home Dsl/Curoteknika
3/F L.V. Locsin Building, 6752 Ayala cor.Makati Avenue
Makati City 1200, Philippines
Technical Support (Customer Service Bassed)
CD-R king Star Mall San Jose Del Monte
Bgy. Kaypian Palmera City of San Jose Del Monte,
B ulacan
J une 07, 2012 Up to June 10, 2013
OJT Technician
Deluxe Pc
L/GF Broadway Centrum Bldg. Aurora Cubao, Quezon
C ity
November 2011 – February 2012
Ski lls:
Desktop and Laptop Computer Repair, Software, Application and Computer
U tili ties Installation,Formating Troubleshooting, Upgrading, Networking,
Network Cabling, Port Forwarding, Android Tablet Resetting, 3g, Wireless
and Wired Router Configuration, Mac Cloning, CCTV, IP Camera and Wi-Fi
Set Up and Installation.
Achievements and Affil i ations:
Student Government Vice-P resident Exte rnal
E lect
Computer Hardware Servicing Department
Bulacan Polytechnic College San Jose Campus
Sy: 2011-2012
National Competency I I Passer
Computer Hardware Servicing
Technical Education and Skills Development Authori ty
February 2012
Leadership and Team Building Seminar
Certificate of Participation
Batis Aramin Lucban, Quezon
August 03, 2010
Cha r acter References:
Mr. Jonathan Wong
Manager on Store
CD-R king Star Mall San Jose Del Monte Branch
Pinic In ternational Corporation
Ms. Ria Peralta
Department Head
Computer Hardware Servicing Department
Bulacan Polytechnic College CSJDM Campus
Ramon Leandro T r iumfante
Customer Service Assistant(CSA)
Robinson’s Galleria
***************@*****.***
I hereby certify that the above statements are t rue and correct to the best of
my knowledge
I u nderstand that a false statement may disqualify me for benefits.
B illy John Santos
L ope
A pplicant
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